The need for information literacy continues to increase as colleges and universities begin to globalize their curricula and include global readiness in institutional missions. This article reports pretest and posttest data collected during a librarian-faculty collaboration to determine the effect of information literacy instruction on students…

This study surveys the current involvement of public libraries in the provision of information and referral services to the communities they serve. Data were gathered via questionnaire from 125 public libraries nationwide to ascertain their level of involvement in advocacy, case management or tracking, direct client interviewing, escort services,…

This study, conducted at Illinois State University library, evaluated the ability of professional librarians to answer reference questions. Evaluations by undergraduate students were scored for accuracy of response and attitude of the librarian to determine the best attitudinal predictor of accuracy scores. The evaluation form is appended. (three…

This 16-item questionnaire was sent to 142 selected college and university libraries in February 1987 to determine which library skills academic librarians consider desirable for undergraduate students. Questionnaires were returned by 89 respondents (62.7%). The number of respondents for each question and the titles of the resources cited in their…

This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were distributed and 1,222 returned for a response…

This document examines the impact of new information technologies on the various roles of national libraries. Seventy-two national libraries responded to a questionnaire designed to assist in determining how such institutions worldwide are responding to recent technological innovations. The first of six chapters identifies three basic…