As academic libraries move toward the electronic frontier for their serial subscriptions, there are several issues to be considered. This paper intends to outline the advantages and disadvantages with respect to electronic and paper serials, address selection criteria, and describe our practice in coping with these issues at the Leddy Library of…

Describes a program developed at Virginia Polytechnic Institute and State University (Virginia Tech) libraries that moved librarians from the centralized main library to college departments that are not served by branch libraries. Topics include remote access capabilities; librarians' roles, including reference librarian, instructor, Web master,…

An experimental program placed computer terminals in four San Francisco Bay Area public libraries to be used to provide on-line computer search services to library patrons. The first few months of operation of the experiment showed that there was a significant impact on the participating libraries, on the library patrons, and on the community and…

Offers a perspective on changes that have occurred in academic reference librarianship since 1980. Topics include librarians' responsibilities; the changing uses of reference services by students and faculty; technological advancements; the organization of libraries, including management styles and theories; roles of libraries and librarians; and…

Discussion of a statement of goals and objectives for reference department staff is based on an informal survey of reference managers in academic and public libraries and professional literature of planning. Strategies for developing statements (role of manager, arriving at goals, setting priorities, developing objectives) are described. Fifteen…

Discusses expectations of public library reference service and the reality of what librarians can provide amid declining resources. Suggests reference librarians should define the gap between potential and reality in reference service, and inform the customers about how little money it would take to provide better service. Argues that librarians…

Presents revision of the original "Guidelines for Establishing Information and Referral Service in Public Libraries," adopted by the Public Library Association Board of Directors on January 22, 1980. The revision approved on January 8, 1985, reflects changes in terminology and in the information and referral field during past five years. (EJS)

This proceedings of the 1986 conference of the Association of College and Research Libraries contains 60 papers--44 position papers, 7 research reports, and 9 idea briefs--dealing with the issue of transitions facing librarians and ways to respond to these transitions through both formal and informal means. Papers are organized under eight broad…

Offers definitions, statistics, and suggestions for public librarians working with homeschoolers. Library concerns are addressed, including censorship, negative staff attitudes, technology demands, and administrative limits; and ways to make homeschoolers more welcome are suggested, including compiling homeschooling resource materials, library…

The new roles that reference librarians are being asked to play require that reference librarians should be given clear budgetary and programmatic authority; placed closer to the top of the organization; relieved of nonprofessional tasks; brought out of isolated departments; allowed to plan services and set priorities. (Contains 56 references.)…

This guide is designed to assist librarians and administrators both in assessing the strengths and weaknesses of their public library service to youth and in making immediate and long range plans to reach desired goals. The standards provide a basis for understanding the scope and purpose of youth services. A philosophical statement on service…

Places the cost considerations associated with public library automation in a framework of public finance comfortable to most administrators, discusses the importance of experience with use patterns in the electronic library in opening up new and innovative financing methods, and stresses the role of the library in the information industry. (JL)

Discusses serving library-patron needs in terms of customer service and quality control. Highlights include tools for measuring the quality of service (e.g., the SERVQUAL survey), advisory boards or focus groups, library "service statements," changing patron needs, new information formats, and justifying depository library services. (JAK)

These proceedings contain 21 research reports and 56 position papers as well as capsule descriptions of 32 workshop forums, panel presentations, and group discussions that took place at the conference. The papers are organized into nine broad subject areas: (1) academic and research librarianship (recruitment, technology and change, faculty…

Based on a study of the Free Library's current operations, including its financial support, expenditure, facilities, usage, staff, organizational structure, administrative proceedings, goals, objectives, and specific functions, a long-range plan for the library within the framework of Philadelphia's municipal finance limitations is developed. An…