Mentorship is essential to the health of any institution; sharing knowledge and experience transforms managers into stronger leaders and helps less senior employees improve their job skills. Noted reference librarian and researcher Lee offers librarians at all levels both her experience and her ideas about establishing a formal mentoring process…

The all-in-one "Reference reference" you've been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of…