This article explores the historical relationships between libraries, policy, and politics in the United States. Far too often, policy and political discussions related to libraries have little historical context. While libraries have long viewed themselves as a pillar of democracy by supporting informed, educated, and engaged citizenry, political…

The field of library and information science (LIS) continues to struggle with the issue of diversity and inclusion. As we are perpetually working to increase racial and gender diversity in the profession, the definition of diversity continues to broaden to include socioeconomic status, education, language, literacy, age, sexual orientation,…

For more than 150 years, the United States Government Printing Office (GPO), along with its Federal Depository Library Program (FDLP), has supported an informed citizenry and democracy by ensuring access and preservation to a broad swath of federal government information. This collaborative national public information program between local…

The electronic environment has significantly shifted library capabilities and user expectations for the delivery of government information and services. At the same time, many laws of the federal government have pushed for the creation and distribution of government information through electronic channels. However, the Federal Depository Library…

U.S. public libraries provide free public internet services to the communities that they serve, but require robust, high-speed broadband internet connections to continue meeting public demands. The 2008-2009 "Public Library Funding & Technology Access Study" ("PLFTAS") illustrates challenges that public libraries encounter in achieving broadband…

Public libraries have evolved into a primary source of Internet access in many communities, generating wide-ranging impacts in the communities that public libraries serve. Based on the findings of the 2007 Public Libraries and the Internet study, this article examines the ways in which the Internet access delivered by public libraries affects…

This article offers a number of statistics and performance measures that libraries may find useful in determining the overall quality of their network-based services; identifies a number of service quality criteria; and provides a framework to assist librarians in selecting statistics and performance measures based on service quality criteria.…

Describes external sources of funding for public libraries to establish and maintain their technology infrastructure, telecommunications services, and network-based resources and services. Highlights include LSTA (Library Services and Technology Act); the E-rate program; and the Bill and Melissa Gates Foundation U.S. Library Program. (LRW)

While the USA PATRIOT Act has altered how certain types of federal intelligence investigations affect libraries, the act also greatly alters how researchers can study information policy issues related to libraries. To date, the gravity and scope of the act's implications for researchers of library services, resources, operations, and policies have…

Public access to the Internet and computers is transforming public libraries into de facto e-government access points, for such disparate services as disaster relief, Medicare drug plans, and even benefits for children and families. This new role for public libraries is not just user-initiated. Government agencies now refer people to public…

This manual provides a beginning approach for research libraries to better describe the use and users of their networked services. The manual also aims to increase the visibility and importance of developing such statistics and measures. Specific objectives are: to identify selected key statistics and measures that can describe use and users of…

Public library services are being modified or changed by the Internet. Questions about how to evaluate and measure electronic services have become increasingly important. This article presents an analysis of some ways to create, define, and institute electronic network measures. (Author/AEF)

This report provides preliminary findings and a summary of study activities for Stage I of a project that examined public library Internet services that could impact the Digital Divide. The first section discusses the E-rate program and the Digital Divide, including closing the gap in the Digital Divide and public library Internet connectivity and…

The purpose of this study is to identify users of Pennsylvania public libraries and determine their reasons for using the library. In addition, the study provides information describing the impacts and benefits to those users as a result of their contact with the public library. The objectives were to: (1) describe users in terms of their…

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…