Arizona State University (ASU) is known for both enormous size and scale, as well as excellence in research and innovation. These attributes are embodied in the ideal of the "New American University." ASU Library, as a partner in the New American University, has reorganized itself, completed a large-scale renovation of its main library…

This article describes the use of scenarios as a tool to assist a large distance learning library service in its strategic planning. Through a description of the scenario process from beginning to end, the authors detail the steps that the library director and the consultant took initially; their missteps; and the successful conclusion. This study…

With the pileup of responsibilities that range from programming to outreach to web management, more and more librarians are finding vendor-based book selection enticing. Most librarians see vendor-based selection as an option to relieve the pressure and still provide good collections to their patrons. However, using vendors to help facilitate…

Libraries need to weigh the benefits, usage, and cost-effectiveness of owning collections against seeking alternatives to deliver the information needed by customers. The University of Arizona Library investigated different approaches for meeting the research needs of East Asian Studies faculty and students under great pressure of physical space…

This report explores the true position of public libraries today, in the minds not only of library users, but of the people who run libraries and those who provide oversight and funding. This study is the first step in the development of a national agenda for libraries and library funding in the 21st century. Findings from this study indicate…

Toni Garvey, director of the Phoenix Public Library (PPL) and LJ 2004 Librarian of the Year, has practiced her profession in a Western county jail, for the politicized board of a Southern public library, in the children's room of a university community, and through the up and down economics of a major American city. She has managed branches and…

ARL is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). ARL reports on current issues of interest to academic and research library administrators, staff, and users; higher education…