Ask Here PA is Pennsylvania's new statewide live chat reference and information service. This article discusses the key strategies utilized by Ask Here PA administrators to recruit participating libraries to contribute staff time to the service, the importance of centralized staff training, the main aspects of staff training, and activating the…

This study examines children's uses of reading resources in neighborhood public libraries that have been transformed to "level the playing field." Through foundation funding (US$20 million), the public library system of Philadelphia converted neighborhood branch libraries into a technologized modern urban library system, hoping to…

Intended for Pennsylvania librarians, those who use libraries, and those responsible for libraries, this directory of cooperative library organizations in the state provides information on current operating programs and describes those which may be appropriate for libraries not now participating in them. With few exceptions, the members of the…

The lack of proximity to large information centers combined with limited budgets, resources, and expertise prompted the special libraries of Berks County, Pennsylvania, to attempt a network for interlibrary sharing. Information specialists from large an small industrial, medical, and public resource centers organized and operated a network of…

In attempting to reappraise the role of Pennsylvania district center libraries, this field study focused on: the actual use made of the libraries, the effects of distance on use, and the relationship between use and the socioeconomic characteristics of library users. Methodology involved the study of 10 representative district library centers,…

Policies and procedures are outlined for the Online Database Information Network (ODIN), a cooperative of libraries in south-central Pennsylvania, which was organized to improve library services through technology. The first section covers organization and goals, members, and responsibilities of the administrative council and libraries. Patrons…

This study analyzes the impact of library services in five medium-sized communities with differing geographic, economic, and social characteristics and determines the place of the public library within the pattern of city governmental services. Methods used for the study include interviews with community leaders, library trustees, librarians, and…

Describes a study that examined the impact of federated library systems on member library services, resources, and operations in Pennsylvania. The discussion includes a rationale for the research methodology used, and comments on the absence of reliable library statistics and published reports as a basis for comparison with pre-systems situations.…

Prepared for distribution to participants in the Pennsylvania Governor's Forums on Library and Information Services, this booklet contains the following items: letters of welcome from Governor Robert Casey and Barbara Bruno, Chair of the Steering Committee; an agenda; and descriptions of Pennsylvania's libraries, its statewide library service, and…

Information Interdependence is an empty concept unless the real user is a dominant element. The individual user of information must be sensitized to the existence of information interdependencies and to the critical need to foster much more of it, if libraries are to survive economically and provide exemplary information service. Three approaches…

Describes a study of secondary school library media specialists in Maine and Pennsylvania that was conducted to establish a baseline of data relating to the use of CD-ROM databases for reference purposes. Topics addressed include database titles; networking; staffing concerns; budget; funding; attitudes toward CD-ROMs; and training and curriculum…