Introduction: Uncertainty is understood as an important component of the information seeking process, but it has not been explored as a component of reference and information service. Method: Interpretative phenomenological analysis was used to examine the practitioner perspective of reference and information service for eight academic research…

What began with a few libraries' early application of ethnographic methods to learn more about user behaviors and needs has grown to become a significant body of work done across many institutions using a broad range of methods. User-centered investigations are increasingly influential in discussions about the shape and future of the research…

Presented as the keynote address at the Library Research Seminar, University of Maryland, October 7, 2010, this essay identifies and explores three agendas ever appropriate for study, the pursuits of which are especially needed now. They are as follows: to (1) explore the historical dimension of library topics, (2) revive study of the institution…

Introduction: This paper investigates participatory practices in library activities for young children and their care-givers in a specific cultural context. Method: Using an ethnographic approach data were collected through participant observations of songtimes for babies and toddlers, and interviews and group interviews with staff and…

Introduction: To provide valuable services in the future, libraries will need to create better information systems and set up an infrastructure more in line with the current technologies. The "Functional Requirements for Bibliographic Records" conceptual model provides a basis for this transformation, but there are still a number of…

In 1973, the Technological Institute Library, along with the other science libraries of Northwestern University, began a study of reference use. For each reference request received in the libraries, the date, time, duration, mode, class of question, and user type were noted. These statistics were tabulated and analyzed by computer. It was…

The national bibliographic services currently provided by the Library of Congress (LC) include the Machine-Readable Cataloging (MARC) service, LC's Automated Process Information File System, and the Library of Congress Subject Headings. Cooperative projects involving LC include COMARC (Cooperative MARC), a national bibliographic data base for…

This collection of papers provides an overview of the status of children's services in public libraries and identifies areas which need to be strengthened. A review of the institute program and an examination of the goals of children's services are followed by 16 papers focusing on the child, the children's librarian, services, facilities,…

This paper discusses research areas and methods related to library history. The first section outlines research areas, including activities such as services to children in public libraries, mobile libraries, cataloging rules and practice, classification rules and practices, development of bibliographies, organization models, literature offered to…

At a time when emphasis is being placed on quality, standards, and accountability, the research world is spending more time assessing the value and impact of library organizations. This paper argues that research in this area requires sociological and psychological research skills. Qualitative data are as important as statistics. Different…

This description of experiments with the use of videotex systems in British public libraries includes activities and undertakings sponsored by the British Library Research and Development Department, commercial and public videotex services in the U.K., and videotex projects initiated by library associations such as ASLIB. (JL)

A report of the current state of librarianship in the Federal Republic of Germany (FRG) presents a brief history as well as an overview of the prerequisites of and organizations concerned with library research, and the objectives, methods, and results of intermediary but important research projects. Although the practice of library research is new…

The library has traditionally been a center for independent learning and individual self-directed education. The Dallas Public Library, in cooperation with Southern Methodist University, set up a library independent study project (ISP). College credit could be obtained through the College Level Examination Program (CLEP); however, learning for…

To determine more rational and economical methods for serving the information needs of the public, a series of studies have been sponsored by the Association of Research Libraries. Libraries in the United States are characterized as independent agencies supported from governmental and private sources and serving a local clientele. Steadily rising…

Data from a research project on the value and impact of public library book reading have provided insights into the role of the public library in the reading experience. The principle of equity of access was seen as crucial, in that it provided everyone with the opportunity to encounter reading material. Respondents also compared the buying and…