The first of a two-part series on design of CD-ROM work areas in libraries discusses (1) space and location considerations; (2) ergonomics, including work surface, chairs, lighting, printers, other accessories, and security; and (3) other considerations, including staff assistance, reference tools, literature racks, and promotional materials. (MES)

The second of two articles on setting up a CD-ROM work area in a library considers access to the discs, including security, distribution alternatives, and limiting access; user needs, including needs of novice and expert searchers, troubleshooting, and instruction; distance from printed reference tools; and other issues, including printing,…

Reports results of a preliminary survey which examined the potential of downloading as a means of reducing the recurrent printing costs of CD-ROM database use in libraries. Highlights include (1) profile of a typical library; (2) printing availability, restrictions, and fees; and (3) downloading availability, promotion, and computer support. (MES)

Discusses information needs of university administrators and committees, and describes the development of an information service provided by the Electronic Information Services (EIS) unit of the Indiana State University library. Highlights include staff reactions, a pilot test, marketing the service, cost effectiveness of CD-ROM use, and document…

Describes a survey of users of ERIC and AGRICOLA databases in a midsized public university library. Statistics on the use of computerized and print resources, user reasons for choosing the computerized databases, and the percentage of inappropriate or borderline searches are presented; and implications for library services are drawn. (12…

Describes a study that was conducted to determine which databases provide access to the CD-ROM journal literature that meets the information needs of librarians and information center managers. Search strategies are explained, journals are ranked by frequency of citation, databases are evaluated for their usefulness, and further investigations are…

Describes contents and format of effective quick reference guides for users of CD-ROM databases. The different needs of beginning and more sophisticated users are detailed; guidelines for organizing information and laying out the text are provided; and two formats for user aids are pictured. (KRN)

Discusses reasons for staff resistance to library CD-ROM services based on responses on electronic bulletin boards from primarily academic libraries in North America and the United Kingdom. Highlights include psychological reasons; problems of multiple interfaces; increased teaching load; increased costs; increased stress; maintenance time; and…

This study analyzed CD-ROM searches in five science and engineering databases in an academic library. Results indicated that users were usually able to obtain results and print records but that few used more sophisticated techniques to refine their searches. It was concluded that instruction in CD-ROM database searching should be a high priority.…