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Peer reviewedBaker, Betsy – Information Technology and Libraries, 1986
Explores issues surrounding efforts to introduce online catalogs to users and presents relevant research results from Northwestern University's "Educating the Online Catalog User" project. Highlights include attitudes and preconceptions about online catalogs and instruction, research on online catalog use, suggestions for online catalog teaching,…
Descriptors: Attitudes, College Libraries, Higher Education, Instructional Design
Peer reviewedViggiano, Rachel; Ault, Meredith – Information Technology and Libraries, 2001
Describes the provision of library instruction and reference services to students enrolled in distance learning courses at 73 Florida-based colleges and universities by the Florida Distance Learning Reference and Referral Center (RRC). Explains the use of chat software which allows real-time virtual reference assistance that supplements email,…
Descriptors: Computer Software, Distance Education, Electronic Mail, Higher Education
Peer reviewedBailey, Charles W., Jr. – Information Technology and Libraries, 1989
Describes nine categories of library automation systems intended for direct use by library patrons: catalog information systems; electronic information systems; information presentation systems; instructional systems; consultation systems; information services and delivery systems; conferencing systems; integrative systems; and user computing…
Descriptors: Computer Assisted Instruction, Expert Systems, Information Networks, Information Services
Peer reviewedNielsen, Brian – Information Technology and Libraries, 1986
This review of the overall findings of the "Educating the Online Catalog User" project at Northwestern University Library focuses on methods of data collection used in evaluating online catalog performance and user performance. The rationale and methodology of transaction log monitoring and new directions for technical development are…
Descriptors: College Libraries, Evaluation Methods, Higher Education, Library Catalogs
