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Peer reviewedTaylor, Raymond G., Jr. – Information Technology and Libraries, 1987
Presents a model that calculates the conditions under which a library may adopt a highly service-oriented online catalog access policy at minimum additional cost. The use of arrival rates, service rates, and queueing calculations to arrive at a cost-effective policy is explained. (Author/CLB)
Descriptors: Cost Effectiveness, Library Expenditures, Library Policy, Library Services
Peer reviewedBaker, Betsy – Information Technology and Libraries, 1986
Explores issues surrounding efforts to introduce online catalogs to users and presents relevant research results from Northwestern University's "Educating the Online Catalog User" project. Highlights include attitudes and preconceptions about online catalogs and instruction, research on online catalog use, suggestions for online catalog teaching,…
Descriptors: Attitudes, College Libraries, Higher Education, Instructional Design
Peer reviewedMarkey, Karen – Information Technology and Libraries, 1983
Findings of focused-group interviews conducted for OCLC study of library users and online public access catalogs (OPACs) indicate users like OPACs, have problems finding right subject heading, envision features to improve subject access, want access to more than books, and want OPACs to provide new services. Eight references are listed. (EJS)
Descriptors: Databases, Information Retrieval, Interviews, Library Catalogs
Peer reviewedTillotson, Joy; And Others – Information Technology and Libraries, 1995
Reports results of a study that used an online survey, focus groups, and logs of telnet connections to examine Internet use when accessed through the University of Toronto Library (Canada). Discusses needs of Internet users and reveals patterns of Internet use. An appendix contains the online survey. (JMV)
Descriptors: Academic Libraries, Access to Information, Behavior Patterns, Higher Education
Peer reviewedSiegel, Elliot R.; And Others – Information Technology and Libraries, 1984
Describes research strategy and methods of comparative evaluation conducted by the National Library of Medicine to assess user acceptance and technical performance of two prototype patron accessible online catalog systems within same operational environment. User acceptance studies included sample search experiment, comparison search experiment,…
Descriptors: Comparative Analysis, Equipment Evaluation, Library Catalogs, Library Services
Peer reviewedNielsen, Brian – Information Technology and Libraries, 1986
This review of the overall findings of the "Educating the Online Catalog User" project at Northwestern University Library focuses on methods of data collection used in evaluating online catalog performance and user performance. The rationale and methodology of transaction log monitoring and new directions for technical development are…
Descriptors: College Libraries, Evaluation Methods, Higher Education, Library Catalogs
Peer reviewedMeyer, Richard W. – Information Technology and Libraries, 1993
Offers a model for choosing among CD-ROM, end user access, mediated online searching, or locally mounted files as alternatives for extending online catalogs and replacing printed indexes. Estimates of demand and comparisons of costs made at Trinity and Clemson Universities provide a quantitative framework for selection. (Contains four references.)…
Descriptors: Academic Libraries, Comparative Analysis, Costs, Databases
