Discusses pricing problems of public library service. The meaning of price in a library context is examined, including amount charged and patron's cost; components of price setting are described, including the impact of demand, cost, and competition; and library pricing strategies are suggested that should help achieve the library's goals. (13…

Discusses factors that contribute to Santa Monica Public Library's excellence, including supportive city government and citizenry, city council, library board, lean top management, and the basic management team. Specific management principles and techniques, public relations, and measures of service at Beverly Hills Public Library are also…

Analyzes the trend of increased budget cutting in public and academic libraries. Examines the use of fee-based services as a source of revenue, a way of supplementing basic library services, and a way of establishing a marketplace for library services. Discusses causes of budgetary cuts and offers a futuristic model for library services. (JMV)

Reviews the use of library system efficiency and effectiveness as the accepted method for measuring and evaluating library services, and examines alternative evaluation methods. Other significant influences on library performance are discussed, including professional ethics, concepts of leadership, organizational design, and definitions of…