Examines whether the established and traditional norms and standards of public librarianship structure the way challenges such as market orientation and privatization are met and coped with, or whether these standards are losing their structuring power. Compares three metropolitan library systems representing three different levels of…

Summarizes the Richmond Public Library's (RPL's) experiences in development and provision of technology-based services. Describes RPL's approaches to technology-based services, including training, communicating benefits to the community, creating a community-based Web site and marketing. Explains benefits of Internet-based services to patrons,…

Discusses the appropriateness of applying diffusion theory to the study of five factors that influence school library development globally: (1) the evolution of, acceptance of, and consensus on a viable service-delivery model; (2) influence exercised by professional organizations; (3) generation of acceptable standards; (4) overt government…