Descriptor
Source
| Library Administration &… | 6 |
Author
| Bryant, David | 1 |
| English, Ray | 1 |
| Gunning, Kathleen | 1 |
| Kravitz, Rhonda Rios | 1 |
| Lam, R. Errol | 1 |
| Leonard, Gloria | 1 |
| Welch, Janet E. | 1 |
Publication Type
| Journal Articles | 6 |
| Opinion Papers | 3 |
| Reports - Descriptive | 3 |
| Speeches/Meeting Papers | 2 |
| Collected Works - General | 1 |
Education Level
Audience
Location
| Connecticut | 1 |
| Washington (Seattle) | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Bryant, David – Library Administration & Management, 1996
Reviews the planning, implementation, and evaluation of the library guides project, a customer service project at the New Canaan Library (Connecticut). Volunteers answered basic, single-component reference questions, allowing library professionals to give greater time and effort to more complex questions. (JMV)
Descriptors: Information Services, Librarians, Library Development, Library Planning
Kravitz, Rhonda Rios; And Others – Library Administration & Management, 1991
This article is a condensed version of a presentation from the 1991 Public Library Association (PLA) conference that addressed the need for appropriate responses by libraries to changing ethnic and racial populations. Topics discussed include racism, cultural competence in the library profession, adjusting library services, effective leadership,…
Descriptors: Change Strategies, Conferences, Cultural Awareness, Ethnic Groups
English, Ray; And Others – Library Administration & Management, 1992
Three papers on library budget priorities for the 1990s discuss (1) reallocating the budget to spend less on staff and more on collections and access; (2) budget concerns of public libraries, emphasizing the future role of libraries; and (3) the academic library perspective, including assumptions, evaluation, and new paradigms related to library…
Descriptors: Academic Libraries, Budgeting, Evaluation Needs, Futures (of Society)
Gunning, Kathleen – Library Administration & Management, 1992
Describes the Intelligent Reference Information System (IRIS) at the University of Houston libraries which includes a local area network of CD-ROM databases and an expert system to recommend reference sources. Effects of IRIS on public services management, bibliographic instruction, and collection development are discussed; and network licensing,…
Descriptors: College Libraries, Computer Software, Expert Systems, Higher Education
Welch, Janet E.; Lam, R. Errol – Library Administration & Management, 1991
Discussion of changing demographics and implications for academic libraries focuses on the expected increases in the numbers of Blacks and international students. Educational trends are discussed; and program ideas for academic libraries preparing for a multicultural environment are suggested, including sensitivity training for staff, minority…
Descriptors: Academic Libraries, Blacks, Cultural Differences, Educational Trends
Leonard, Gloria; And Others – Library Administration & Management, 1991
Four articles discuss library services to diverse user groups. Highlights include the Seattle Public Library's Human Diversity Training Program for library staff; cultural diversity at the University of Northern Colorado, including library collection development; information needs of physicists in special libraries; and library services to…
Descriptors: Academic Libraries, American Indians, Cultural Differences, Higher Education
