Reviews studies that have attempted to measure levels of community library service, and describes the testing of hypotheses related to the impact of public library system development in Wisconsin on community library services. Conclusions about public library service in Wisconsin and the research methodology used are stated. (16 references) (CLB)

Describes a study that examined the impact of federated library systems on member library services, resources, and operations in Pennsylvania. The discussion includes a rationale for the research methodology used, and comments on the absence of reliable library statistics and published reports as a basis for comparison with pre-systems situations.…

This discussion of the measurement of performance criteria and desired or acceptable level of achievement focuses on the performance criteria used for the evaluation of interlibrary services (success rate, turnaround time, cost, and impact of service). Document delivery, communication, and interlibrary loan research are covered. Fifty references…