This article explores how self-identified lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) students use the library located within a culture center on campus serving LGBTQ students, compared to the ways those students use the main campus library. In particular, this study asks how LGBTQ students' needs of library collections may…

Patent and Trademark Resource Centers are located in libraries throughout the U.S., with 43 being in academic libraries. With the importance of incorporating a knowledge of intellectual property (IP) and patent research in university curricula nationwide, this study developed and evaluated a partnership program to increase the understanding of IP…

This article discusses the UK higher education environment and how increasing student expectations have led to students engaging with their academic institutions as partners. The differences between consumerist and partnership models of engagement are discussed and the article includes a UK-based case study which illustrates how effective student…

Although still a relatively new technology with less than 10 years of history, YouTube's extensive reach and integration in mainstream society as well as lifelong learning habits of online users cannot be understated. This article examines how the YouTube collection at the University of British Columbia Library's Irving K. Barber Learning Centre…

This report presents tabulations for the 2006 Academic Libraries Survey (ALS) conducted by the United States Department of Education's National Center for Education Statistics (NCES), within the Institute of Education Sciences. An academic library is defined as an entity in a postsecondary institution that provides all of the following: An…

Describes the Scoville Learning Center at Adirondack Community College (Queensbury, New York). Discusses the layout and functions of the building's three floors and learning-resources services, including staff, library instruction seminars, the online catalog, outreach, equipment, computer labs, and future plans. (AEF)

Discusses the new Paul A. Elsner Library and High Technology Complex at Mesa Community College in Mesa, Arizona. Describes six planning goals for the facility, including access, integration of services, academic linkages, college services, district-wide services, and linkages with the community. Reports that the library offers faculty support…

Argues that reorganizing libraries around the concept of user-focused access will help community colleges meet the information access challenges they face. States that integrated systems and the Internet have enabled libraries to broaden their concept of access from the physical collection to include thousands of other library collections and…

Offers suggestions to librarians for enhancing delivery of bibliographic instruction sessions. Includes topics such as "attitude matters more than content,""you may need a coffee bar for librarians,""rigidity is only good for dams,""learning travels up the fingertips," and "they want it convenient." (NB)

Describes the Kansas Digital Library (KDL), a comprehensive, electronic library of visual, textual and auditory information resources. Discusses projects that KDL sponsors, including Blue Skyways, a Web site that functions as a subject-oriented entryway to the Web for Kansas librarians. Reports that the KDL is an example of a successful state…

Discusses a pilot project at the College of DuPage Library (Illinois) that explored methods of providing services to students enrolled in online classes. Reports that there is a greater need for communication with the online student, and that the online student is not necessarily computer savvy. Suggests that computer training and technological…

Discusses the vital role policy plays in the effective delivery of information services over the Internet, as well as the need to keep policies at a minimum so as not to impede users' creativity and imaginative powers when online. Provides four examples from community college libraries. (NB)

This discussion of the problem of funding college and university media centers outlines the general categories of available support, assesses current prospects of attracting funds for instructional technology in higher education, and explores the implications that a media center poses for a library's internal budget policy. Twenty-nine references…

Following a discussion of the major trends in higher education, the response of academic libraries to these developments is considered, with particular attention to developments related to undergraduate libraries, community college libraries, learning resources centers, the independent study movement, the library-college movement and library…

The purpose of this research was to identify the service factors that influence judgments of customer satisfaction in the academic library/media center. The study, conducted at Florida State University examined the relative importance of these determinants of service quality and compared these results to earlier studies conducted with customers of…