This article addresses the development of electronic reserves within academic libraries. Libraries have been offering electronic reserve services on separate platforms since the 1990s (Austin, 2013). However, since the integration of campus-wide content management systems (CMSs), the need for a library reserves platform that is independent from an…

This article discusses how RADAR, the institutional repository (IR) at the Glasgow School of Art (GSA), has been modified to house an Annual Research Planning (ARP) template. A case study on the implementation of this research planning tool will outline the role that a repository and its staff can play in supporting individuals, enhancing…

Ten scholarly papers and twelve abstracts comprise the content of the twenty-first annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The twenty-first Brick & Click Libraries Conference was held virtually. The proceedings, authored by academic librarians and presented at…

The University of Huddersfield presents a key case study of the transformation of its Archives Service, using the newly-developed Staff/Space/Collections dependency model for archives and the lessons of the UK's Customer Service Excellence (CSE) scheme in order to examine and illustrate service development. Heritage Lottery Fund (HLF) and…

Effective communication is one of the most important resources for successful outreach efforts. This article addresses the benefits that can emerge from successful communication as well as the negative effects that may stem from ineffective communication. A case study of Florida Gulf Coast University Archives, Special Collections, & Digital…

This publication follows the tradition of publishing selected papers from the Pacific Islands Association of Libraries, Archives and Museums (PIALA) annual conferences. This 27th annual conference was held in Kolonia, Pohnpei State, Federated States of Micronesia, November 13-17, 2017. This volume includes a listing PIALA Officers and Executive…

The silo is a well-worn metaphor in information systems used to illustrate separateness, isolation, and lack of connectivity. Through the many iterations of system development, libraries, archives, and museums (LAMs) have sought to avoid silos and find the sweet spot between interface design and metadata interoperability. This effort is being…

With both budget dollars and buying power shrinking for academic library collections, the selection of materials is a series of crucial choices. With increases in numbers of online programs, how can we determine if what we are buying is in fact what our users need? E-reserves are an increasingly popular way to provide digital copies of course…

Europeana: Think Culture (http://www.europeana.eu) is a wonderful cultural repository. It includes more than 15 million items (images, text, audio, and video) from 1,500 European institutions. Europeana provides access to an abundance of cultural and heritage information and knowledge. Because Europeana has partnered with and brought together so…

Since 2005 the State Library of New South Wales has provided staff with an opportunity to research aspects of the Library's services and collections through the State Librarian's Staff Fellowship Program. In January 2008, Maggie Patton commenced a project to rediscover and document the development of the rare printed collections at the State…

The essential element for archival success is to be found in the quality of management decisions made and public services provided. Archivists can develop first-class archives operations through understanding the organizational context; planning; hiring, retaining, and developing staff; meeting archival standards for storage and access; and…

In 2009, after a year of planning and preparation, the second generation of Ohio Memory was launched. A collaborative effort of the Ohio Historical Society (OHS) and the State Library of Ohio, Ohio Memory is a repository for more than 75,000 digital items, including photographs, journals, and other manuscript materials, as well as print documents…

Although there have been changes in information technology and in higher education since the publication of College and University Archives: Selected Readings in 1979, the core fundamentals of college and university archives remain the same. If academic archivists are to make progress in their mission to ensure selection, preservation, and…

This paper is a practical and personal perspective on the challenges faced by special collections in an increasingly digital environment, and the strategies employed to promote their unique resources to the academic and wider communities, including the value of promoting heritage through reconstructing collections and the place of expertise in the…

There is a general perception that as librarians, we know what constitutes and defines a rare book, that our heritage book collections are well-documented and their future survival is planned for and secure. This discussion paper asks whether our definitions of heritage material might be too narrow and whether they reflect the reality across all…