This report describes implementation and exercising of simulation models for a portion of user behavior in the library setting. The emphasis is on user estimations of timing and convenience factors of service and how these are affected by actual service. The report begins with an oversimplified view of the user and becomes progressively more…

Reports results of a study that used an online survey, focus groups, and logs of telnet connections to examine Internet use when accessed through the University of Toronto Library (Canada). Discusses needs of Internet users and reveals patterns of Internet use. An appendix contains the online survey. (JMV)

This research project investigated the information seeking behavior of Syracuse University doctoral students in six disciplines--economics, English, geology, history, philosophy, and physics. Questionnaires distributed to 112 students elicited data from 69 respondents (61.6%) on their educational environment, search strategies, selection of…

Information and Library Services at the University of Maryland University College conducted a needs assessment survey to examine trends in student use of library resources, services, and instruction in order to understand how student usage patterns, needs, and preferences have changed as well as stayed the same. Findings followed national trends…