Examines issues of knowledge management within academic libraries and how reference librarians can become more effective as information intermediaries. Describes the common knowledge database (CKDB) developed at Rutgers University's New Brunswick campus to more fully integrate libraries on campus and to facilitate the use and management of…

Describes a plan developed by the Phoenix Public Library that involved all librarians working in branches in defining what constitutes excellence in professional performance in the areas of collection development, reference and reader's advisory services, and community interaction. Characteristics related to excellence are identified, and…

The Inglewood, California, public library provides a manual on reference service. The theory, purpose, and objectives of reference are noted, and goals and activities are described in terms of budget, personnel, resources, and services. A chapter on organization covers service structure, information services, relationships with other library…

Profile of the Houston Public Library, which was established in 1904, covers the opening of a new central library building in 1976, library services and collections, the building of branch libraries including a portable mall facility, information and referral programs to ethnic groups and business, and development of library automated systems.…

This investigation involving 98 participants within 11 departmental science libraries at the University of Illinois reports on use of random alarm mechanism sampling to analyze staff activities. Percent of time spent on various activities is identified and correlated to acquisition budget, staff size, collection size, and job classification.…

Discusses problems and opportunities encountered in implementing staff exchange programs among reference departments of a multibranch academic library, based on experiences at the University of New Mexico. Highlights include communication; collaboration; uniformity of service; implementation criteria; goals; training; workloads and scheduling; and…

The tables in this report summarize information about public libraries in fiscal year 1993. These data were collected through the sixth Public Libraries Survey. Respondents for this census were the 8,929 public libraries identified in the 50 states and District of Columbia, by state library agencies. Over 71% of the population of legally served…

The tables in this report summarize information about public libraries in fiscal year 1992. These data were collected through the fifth Public Libraries Survey. Respondents for this census were the 8,946 public libraries identified in the 50 states and the District of Columbia by state library agencies. Nearly 71 percent of the population of…

The tables in this report summarize information about public libraries in the United States for the fiscal year 1994. These data were collected through the seventh Public Libraries Survey (PLS). Respondents for this census were 8,727 of the 8,921 public libraries identified in the 50 states and District of Columbia, by state library agencies.…

Describes the minority internship program at the Bowling Green State University library from the intern's perspective. Highlights include working at various branch libraries as well as a public library; library staff orientation; committee work to promote multiculturalism; and personal assessment of the program. (LRW)

Describes library services and operations at the University of Burundi, including historical background, branch libraries, collection development, acquisitions, and library organization. An exchange program with Pennsylvania State University is explained, and existing constraints in Burundi are discussed, including inadequate facilities,…

State and national FY91 data are aggregated from individual public libraries in the United States. These data were collected under the fourth annual census of the Federal-State Cooperative System (FSCS) in July of 1992. Respondents for this voluntary census were 9,050 public libraries identified in the 50 states and the District of Columbia by…

State and national FY90 data are aggregated from individual public libraries in the United States. These data were collected under the third annual census of the Federal-State Cooperative System (FSCS) in July of 1991. Respondents for this voluntary census were 8,978 public libraries identified in the 50 states and the District of Columbia by…

Until 1972, library services in Salt Lake County consisted of a group of branch libraries with nearly identical collections for recreational reading. Because the needs of the community had become more complex, a new regional library was built to coordinate library operations and establish new services. Among the innovations in public library…

The potential development of information and referral (I&R) services in branch libraries was explored by examining five cases where such services have been initiated. The extent to which the public library system is appropriate for information and referral services was carefully examined in the light of its ability to carry on seven functions: (1)…