This profile of INFORM, the fee-based service offered by Minneapolis Public Library and Information Center, highlights its background, online search services and frequently used databases, major planning considerations (equipment, user aids, choice of vendor, training), internal operations (billing, purchasing items for clients), marketing, and…

Like any well-run company deciding on what products and services to offer, a good library should pay attention to customer demand when it is building its business reference collection. What kind of information do business patrons want? Most are looking for company and industry details: a corporate address or name of an officer, financial data for…

Describes the HELOS project in Denmark, which is using information technology to facilitate library development, increase levels of library and information services, and increase levels of technological qualifications of library staff among four rural libraries. The discussion highlights library and information services offered, hardware and…

This article provides an introduction to the major information resources in the field of economics. The essay evaluates the major selection tools in the area of business and economics, as well as selected core reference titles. The article also includes suggestions for developing and evaluating economics collections, as well as a listing of online…