K-12 instructional settings diversified worldwide due to the COVID-19 pandemic response. Research is needed in examining school librarians' evolving roles during this era. Beginning in the 2021-2022 school year, K-12 remote-synchronous learning was an instructional option in a progressive U.S. public school district. This new "school"…

In this chapter, we explore the organizational units, projects, and support that exist for digital literacy within the Vanderbilt University Library system. We frame the chapter chronologically, starting with the efforts of the past, then moving toward the present efforts, and concluding with where future efforts are going.

Libraries at academic institutions have been involved in research data management services (RDMS) for more than ten years. Institutions have adapted their service models in response to funder, journal, and federal mandates that have consequently increased RDMS demand. However, institutions that hope to start or grow their services may have…

The changes experienced in the digital era require academic library staff to constantly update, expand, and develop their skills in order to carry out their roles efficiently and remain relevant in the provision of services to clients. Consequently, academic libraries have been among the first organizations to adopt knowledge sharing as a means to…

For a librarian with an innovator's mindset, inquiry can be a collaborative strategy for continual growth. When a librarian innovates with their community, radical, human-centered change is possible. According to the author, school librarians see the needs in the communities across grades, content areas, and demographics. The best advocacy is…

Many library directors and Associate University Librarians (AUL) are looking for support in diversifying library collections. Ithaka S+R developed this guide to contribute to the efforts emerging in response to this need. The guide presents a series of takeaways, exercises, and examples that those in leadership positions in academic libraries,…

This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

YA author Pérez offers encouragement and insight into book challenges today, which are about much more than just a book. Offering tips for how to prepare for challenges and amplify student voices, the reader will also find ideas to help marginalized learners still find their way to targeted books.

After 40 years under one manager, the Circulation Department at the Richard J. Daley Library was long past due for a change. The challenge of reorganizing included interesting and interrelated aspects: changes to workflows and assignments, moving staff and functions inside the department and across departments, and a deep dive into the culture to…

Organizations are being called upon to take responsibility for the ways their operations impact societies especially the marginalized sectors. Libraries are not exempt from such social responsibility. The paper proposes a theoretical framework for Library Social Responsibility. The paper briefly traces the history of library services for the poor.…

At the University of Maryland Libraries, Angie Ohler, Director of Collection Services, discusses the history of the management of electronic resources for the past ten years at the Maryland Libraries, including the challenges of in an ever-changing environment and solutions she developed over time. The history she describes are lessons learned…

The University of North Dakota (UND) Libraries have developed a multi-award winning Customer Service Program (CSP) involving longitudinal assessment and continuous improvement. The CSP consists of iterative training modules; constant reinforcement of Customer Service Principles with multiple communication strategies and tools, and incentives that…

The class visit to check out books has long been a staple of school library programs nationwide. This flexible or scheduled time allows students to take advantage of the library collection and enjoy reading based on their own interests. The library provides the perfect environment for students to self-select books based on their interests, an…

This article addresses the development of electronic reserves within academic libraries. Libraries have been offering electronic reserve services on separate platforms since the 1990s (Austin, 2013). However, since the integration of campus-wide content management systems (CMSs), the need for a library reserves platform that is independent from an…

When a mid-sized library at a private university held its first robust research-support event, a huge portion of the student body was noticeably absent -- the distance population. The ACRL Standards for Distance Learning Library Services affirms that distance learners are entitled to the same services and resources as on-campus learners. This…