As individuals become more and more comfortable mediating all kinds of situations online and through various technologies, their virtual selves increasingly overlap their "real" lives. Posting a "happy birthday!" message on Facebook is as automatic as dropping a card in the mail. E-mailing relevant links to co-workers happens as naturally as…

Compares traditional online interview with the presearch counseling session (process whereby a librarian, acting in an advisory role, assists client searcher in devising his/her search strategy, before that searcher goes online) and presents a one-step model of a presearch counseling session. An online self-service worksheet and 102-item…

Query forms used in library information systems are expressed in a generalized notation. Three relations, the FIELD, the inverse FIELD and the RECORD, are defined to express file access operations in known-item and subject searches, browsing, clustering operations, and truncation and word proximity searching. Eighteen references are cited. (EJS)

Discusses the usefulness of the World Wide Web to answer reference questions as compared to print sources, based on a study of 104 reference questions. Topics include timeliness of the information, search engines, bookmarks, current versus noncurrent information needs, and time spent on searching. (LRW)

This study, which was conducted at the University of Quebec over a period of six months, focuses on four systems for online information retrieval that are available to users at the university and provide access to some of the same databases: BRS (Bibliographic Retrieval Services Inc.), CAN/OLE (Canadian On-Line Inquiry), Lockheed DIALOG, and…

Detailed analysis of 462 university faculty search request forms identifies similarities and differences among representatives of academic disciplines in their approaches to seeking information online. Search particulars noted include comprehensiveness, scope, language, retrospectiveness, relevant citations, search purpose, funding, clarity, and…

Describes a study conducted at Illinois State University that compared the results achieved by library users searching the ERIC database on CD-ROM with the results achieved by individual and teamed skilled intermediaries. Evaluation of library services is discussed, patron search strategies are examined, and strategies for improving patron…

This study reports and compares patron usage rates from January 1987 to May 1988 for three separate ERIC database systems at the library at Texas Woman's University (TWU): (1) online searches of the ERIC file through the mainframe computers of DIALOG Information Services (DIALOG ERIC), which are offered in the library reference department by…

Describes the methodology and findings of a study that examined the reasons that people use academic libraries and the relationship between library use, library instruction, and user success. The conclusions identify library services and physical facilities that may increase user satisfaction. (Author/CLB)

Examines factors relating to selecting machine-readable information sources from the perspective of the library manager concerned with serving user needs. Professional and novice searchers are considered; remote time sharing, CD-ROM workstations, and local tapes are described and compared; network choices are discussed; and impacts on the…

Discusses changes in academic libraries resulting from evolving technologies, and the need to train library patrons and staff in the use of electronic information systems. A review of the training literature and the results of three projects for supporting patron use of online systems are reported. (CLB)

A comparison of costs for computer-based searching of Psychological Abstracts and Educational Resources Information Center (ERIC) systems by the New York State Library at Albany was produced by combining data available from search request forms and from bills from the contract subscription service, the State University of New…