The informatics moment is the moment when a person seeks help in using some digital technology that is new to him or her. This article examines the informatics moment in people's everyday lives as they sought help at a branch public library. Four types of literacy were involved: basic literacy (reading and writing), computer literacy (use of a…

In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…

This study reports the results of a needs analysis of literacy programs for a library system serving three rural and suburban counties. It examines the computing skills and needs of literacy tutors as well as native-speaking and English language learner (ELL) literacy tutees enrolled in the programs. Paper surveys were mailed to tutors, who were…

During at least one afternoon each month, Wilmette (Illinois) Public Library (WPL) hosts a local group of computer programmers, designers, and artists, who meet to discuss digital projects and resources, technical challenges, and successful design or programming strategies. WPL's Game Design Club, now in its third year, owes its existence to a…

This article presents the results of a study into the provision of Internet training for adult public library clients. The study, which was completed in 2008, forms part of a larger investigation into the characteristics, preferences and needs of adult public library clients in New South Wales. The aim of this section of the investigation is to…

With the rise in the number of types of digital media and the time youth spend on these platforms, researchers theorize that interacting with digital media can provide significant motivation for youth to participate, create, and become active learners. The Consortium on Chicago School Research, with funding from the John D. and Catherine T.…

This paper describes a project that underscores the critical role of this nation's museums and libraries in helping citizens build such 21st century skills as information, communications and technology literacy, critical thinking, problem solving, creativity, civic literacy, and global awareness. Recognizing that every individual requires these…

Discusses the introduction of computers and appropriate software (computer-assisted instruction, computer games, open-ended programs) into the public library children's room. Computer literacy as a public library goal, specific objectives of a program at Oakville Public Library (Ontario), and library role in the information age are highlighted.…

Discusses development of a software collection at New York Public Library for use with public access computing services. Highlights include computer literacy, languages, and software pertaining to programing, simulations, business, tutorial, graphics, and music. A core list of recommended software titles geared for use on the Apple II…

Introduction of an Apple II Plus microcomputer in the Children's Room of the Madison (Wisconsin) Public Library is described and analyzed, noting project goals, computer software, copyright issue, logistics, microcomputer users, and internal use. Lists of computer software and recent books for children about computers and computing are appended.…

Public libraries can be instrumental in creating a learning society and alleviating the problems pointed out in "A Nation at Risk: The Imperative for Educational Reform," the report of the National Commission on Excellence in Education. In fact, public libraries have always played an important role in the nation's education and will…

A survey was conducted to determine the extent to which public libraries have made computer hardware and software available to their patrons. In December 1984, questionnaires were distributed to a stratified national probability sample of 900 public library systems. Results, based on a response rate of 99%, indicate that: (1) 42% of the systems…

A survey instrument was designed and administered to obtain a broad base of information concerning the presence of computers and computer literacy classes in public libraries in Ohio, Indiana, Illinois, and Minnesota. The results indicate that 50.8% of the 100 libraries that responded to the survey (80.6% of the original random sample) have public…

Public libraries have vital role to play in introducing computer technology through provision of equipment, programs, and elementary instruction to users of all ages. Creative and resourceful approaches to budgeting and establishing policies and procedures will be required. Canadian public libraries (Oakville, Etobicoke, Aurora, Toronto) provide…

Discusses institution of public access microcomputers in Adult Continuing Education Department of Forsyth County Public Library, noting three goals and how they are being met--computer literacy, information/instruction, and development of a local educational opportunity database. A list of books and magazines used in the computer center is…