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Peer reviewedCoffman, Steven – Information Technology and Libraries, 2001
Discussion of virtual reference services focuses on software that is currently available and further developments that are needed. Topics include co-browsing and collaboration capabilities; communications technology, including chat technology and voice over Internet protocol (VoIP); networked reference services; and online reference collections…
Descriptors: Computer Networks, Computer Software, Computer Software Development, Electronic Libraries
Cole, Timothy W. – Computers in Libraries, 1995
Describes installation and configuration of Mosaic and a World Wide Web (WWW) site at Grainger Library. Challenges include choosing a WINSOCK; customizing Mosaic for public-access computers; reducing security risks; maximizing Multipurpose Internet Mail Extensions (MIME); designing a home page; producing Hypertext Markup Language (HTML) documents.…
Descriptors: Academic Libraries, Computer Networks, Computer Security, Computer Software Development
