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Direct linkBreitbach, William – Computers in Libraries, 2012
Competition in the virtual reference market got really hot this past summer. Recent developments in virtual reference offerings suggest the market is much more dynamic than most people would have imagined a short time ago. With Google's acquisition of Meebo and its subsequent decision to shut down the chat widget service, many libraries scrambled…
Descriptors: Library Services, Reference Services, Library Development, Online Systems
Peer reviewedKwanya, Tom; Stilwell, Christine; Underwood, Peter G. – Journal of Librarianship and Information Science, 2013
Using the "point oh" naming system for developments in librarianship is attracting debate about its appropriateness, basis and syntax and the meaning and potential of Library 2.0. Now a new term, Library 3.0, has emerged. Is there is any significant difference between the two models? Using documentary analysis to explore the terms, the…
Descriptors: Information Networks, Library Automation, Library Development, Library Services
