This article describes the Project Lefty, a search system that, at a minimum, adds a layer on top of traditional federated search tools that will make the wait for results more worthwhile for researchers. At best, Project Lefty improves search queries and relevance rankings for web-scale discovery tools to make the results themselves more relevant…

Question Master (QM) is a decision-support system automating some more routine, fact-type reference questions encountered by guiding librarians through a set of clarifying questions before recommending appropriate print or electronic resource from WorldCat, the OCLC (Online Computer Library Center) Online Union Catalog. This study found that the…