Library Web sites must compete against easy-to-use sites, such as Google Scholar, Google Books, and Wikipedia, for students' time and attention. Library Web sites must therefore be designed with aesthetics and user perceptions at the forefront. The Music and Performing Arts Library at Urbana-Champaign's Web site was overcrowded and in much need of…

The Massachusetts Institute of Technology (MIT) Libraries intend to provide a gateway from the campus-wide telecommunications network into the electronic, printed, and human resources offered by the library systems. The design of such a gateway requires an understanding of both current and potential library users, the needs of those users, their…

An important part of reference services is the quality of print and electronic resources; information needs and behaviors of humanists must be considered as tools are designed for the humanities. Reviews studies of the research habits of humanists; discusses work habits, library use, design of access and indexing systems, and electronic resources.…