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Peer reviewedAuster, Ethel; Lawton, Stephen B. – Journal of the American Society for Information Science, 1984
Investigates relationships among: techniques used by search analysts during interviews with users before engaging in online retrieval of bibliographic citations ("open" and "closed" questions, pauses of different lengths); amount of new information gained by user as result of search; and user's satisfaction with quality of…
Descriptors: Correlation, Information Needs, Information Retrieval, Information Seeking
Download full textWood, Richard J. – 1986
A random-sample survey of 100 faculty members at Slippery Rock University of Pennsylvania was made to determine how online reference services and library automation affect the attitude of faculty toward several variables: (1) centralization or decentralization of online reference services; (2) willingness to learn to use and to pay for the…
Descriptors: Academic Libraries, Academic Rank (Professional), Correlation, Faculty
Wood, Richard J.; And Others – 1986
A survey of 317 faculty members at three institutions of higher education in western Pennsylvania was conducted to determine how online reference services and library automation affect the attitude of faculty toward several variables: (1) centralization or decentralization of online reference services; (2) willingness to learn to use and pay for…
Descriptors: Academic Libraries, Academic Rank (Professional), Correlation, Faculty
