The Rochester Institute of Technology (RIT), located in western New York, strives to deliver the same quality library services to its students and faculty located across the globe as those living in the Rochester area. In addition to an array of distance courses and online programs, RIT also has international campuses located in Kosovo, Croatia,…

Today's communities are diverse in composition, not only ethnically, but also in matters of age, sexual preference, physical and mental ability. However, as different as we all are, there are certain common threads that bind us all together. If libraries are to thrive and serve the whole community, they must respect the differences, but at the…

Considers the benefits of incorporating library outreach programs into regular ongoing library services, based on experiences at the Chicago Public Library. Highlights include literacy programs; recognition of cultural diversity, including special services and collections for various ethnic groups; and services for deaf, blind, and physically…

This paper describes library services to multicultural users in Sweden. The first section addresses library buildings and staff, stressing the importance of a welcoming environment. Library materials and technique are discussed in the second section, including media in other languages and access to the Internet. The third section considers…

Discussion of the projected growth in ethnic and racial minority groups focuses on diversity in libraries and suggests strategies for assessing current library practices and planning for the future. Topics addressed include leadership, including goals, objectives, and policies; staff development; and program development, including outreach…

Discussion of strategies that public libraries can use to better serve minority patrons focuses on Hispanic users. Topics addressed include defining the Hispanic community; hiring appropriate staff that speak Spanish; becoming involved in community groups; outreach programs; and cataloging foreign language materials. (Contains 13 references.) (LRW)