To better understand health information provision in the public library setting, two cooperative library systems that serve primarily rural populations in upstate New York were studied. The central library in one of those systems established a consumer health information center (CHIC) in 1999. In the other system, the central library does not have…

Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…

The "Nonbook Materials Core Collection" is one of H. W. Wilson's new subscription-based electronic core collection development databases. It is a new addition to the five-volume core collection series formerly known as the "Standard Catalog Series." Other titles in this series have long been staples of collection development resources for both…

The current economic crisis has naturally reached into one's pocket and made many people anxious about their own finances. As consumers ride out these treacherous times, where can they go to find advice on managing and paying down their debt, protecting their investments, incomes, and retirement plans, and applying for mortgages in a tight credit…

This report marks the third release of library statistics data from the Institute of Museum and Library Services (IMLS). It contains data on state library agencies in the 50 states and the District of Columbia for state fiscal year (FY) 2008. The data were collected through the State Library Agencies (StLA) Survey, the product of a cooperative…

Issues 266 through 282 of "Fast Facts" from the Library Research Service present data collected from libraries in Colorado and throughout the nation. Topics addressed in these "Fast Facts" from 2009 include interlibrary loan in academic libraries, public librarian salaries, book, newspaper, and periodical prices from 2004 to…

The ability to search and receive results in more than one database through a single interface--or metasearch--is something many users want. Google Scholar--the search engine of specifically scholarly content--and library metasearch products like Ex Libris's MetaLib, Serials Solution's Central Search, WebFeat, and products based on MuseGlobal used…

A cost analysis of 411 on-line bibliographic search requests was conducted. The average cost was $28.41 exclusive of telephone line charges. (Author)

This report marks the second release of library statistics data from the Institute of Museum and Library Services (IMLS). It contains data on state library agencies in the 50 states and the District of Columbia for state fiscal year (FY) 2007. The data were collected through the State Library Agencies (StLA) Survey, the product of a cooperative…

Retrieval terminals have been placed in four public libraries in Northern California to provide access to sixteen different data bases. The first year of this two-year experiment is described, and some of the technical, organizational, and economic aspects of the study are reviewed. (Author)

Reports results of 1983 survey of 25 public libraries and 1981 survey of 11 public libraries, both of which focused on facets of online information services--user fees, databases, documentation, equipment, miscellaneous services, and subject areas searched. The 1983 questionnaire and seven sources are appended. (EJS)

A survey of 34 of the largest public library systems, each serving at least 500,000 people, showed: (1) minority offer online database services; (2) cost is major prohibiting factor; (3) New York Times Information Bank is most popular database; (4) fee structures vary; and (5) business organizations are most frequent users. (JD)

Describes the background of and the concept, and purpose of a local file in the Pikes Peak Library District's community resource and information system. The year established, scope and function, and sample records are reviewed for the nine files that currently comprise the system. (two references) (MES)

Describes how the Orange County (Florida) Library System separated walk-in and phone-in reference services. Discusses telephone reference services, the Quest Line database, staffing and resources, results, and keys to success. Includes the Quest Line work flow chart. (PEN)

Discusses the 10 questions most frequently asked concerning the installation of public library online services. Equipment considerations (choice of equipment, maintenance arrangements, baud rate), choice of databases and vendors, budgets, fees, training, elimination of printed tools, and promotion of the service are covered. (EJS)