Since 2012, Cullom-Davis Library at Bradley University has used "Get It Now," an article delivery service from Copyright Clearance Center. It was initially added to fill a hole in the collection created by a 20% reduction in the library budget. In the succeeding 9 years, the service continued to be offered. However, changes were made…

A study was undertaken in rural areas of Nova Scotia, Prince Edwards Island, and Newfoundland, Canada, to investigate public library bookmobile services in comparison to book-by-mail service. A cost/benefit analysis was done with cost data taken from accounting information and benefits information derived from a questionnaire completed by library…

Describes a book availability study using the ACCESS retrieval and delivery system for the evaluation of library services. (CWM)

The application of cost-benefit analysis to two library delivery systems--bookmobiles and books-by-mail (BBM)--is described. The study surveyed 36 bookmobiles and the mail order delivery (MOD) of books in Pennsylvania. The analyses are intended to provide decision-makers with guidance in determining (1) the kinds of information which must be…

The University Library System at the University of Minnesota, Twin Cities Campus, is a decentralized system of 35 libraries spread over 3 campuses in 2 cities. This study evaluated the performance of two libraries in the system--Walter Library and the Institute of Technology Libraries--that provide document delivery services to assist faculty…

A selective dissemination service (SRIM) of the National Technical Information Service (NTIS) features semimonthly dissemination of microfiche copies of documents newly added to the NTIS collection, on the basis of interest profiles. The service was used to test a university subsystem wherein a number of individual profiles were combined and…

To develop organizational recommendations, propose new management procedures, and assist in budget preparation, a management improvement analysis was undertaken at the Seattle Public Library. Discussions were held with library board and supervising staff on all aspects of organization, operations, and services; a trial budget procedure was…

On-campus networked personal computer (PC) usage at La Trobe University Library was surveyed during September 2005. The survey's objectives were to confirm peak usage times, to measure some of the relevant parameters of online PC usage, and to determine the effect that 24 new networked PCs had on service quality. The survey found that clients…

Explores the working relationship between Indiana University's Main Library Media Services department and the Instructional Media division. Examines the video collections, users and usage patterns, circulation by subject, and video/film classroom usage. Discusses a plan for the electronic delivery of visual media directly to classrooms, library,…

The Visual Image User Study (VIUS), an extensive needs assessment project at Penn State University, describes academic users of pictures and their perceptions. These findings outline the potential market for digital images and list the likely determinates of whether or not a system will be used. They also explain some key user requirements for…