Academic libraries face the dual challenges of decreasing budgets and increasing demand for electronic resources. Librarians at three midwestern US public research universities discuss the electronic resources environment, the direction of content development, and using future-proof as well as future-driven licensing language to best provide for…

The Open University (OU) is the UK's largest distance education provider and has a large and growing disabled student population. Disabled user support presents particular challenges for an online library service in the distance learning environment. The OU introduced guidelines for working with non-OU--authored content (external content) in 2011…

This article updates a previous article published in 1992 that described the role of the access services manager in policy formation. Since that time, the access services department and mission has matured and evolved to a prominent position within the library organization. Technological changes and innovation in the marketplace of wired and…

Digital resources play an increasingly important role in academic libraries, which must demonstrate their value to the institution and their impact on student learning outcomes in new and more compelling ways. This study examines 5 years of vendor-supplied e-resource usage data in conjunction with other library and institution measures. Results…

Over the next several decades, libraries will face the potential loss of all the e-journals, ebooks, electronic theses, local digital collections, and other "e-stuff" curated for the public good. A solution to this problem is LOCKSS ("Lots of Copies Keep Stuff Safe"), a free, open-source digital-preservation software from Stanford University that…

Electronic resources are more prominent than ever in library collections, yet they resist easy management. A range of tools and cooperative efforts are emerging to improve the management and evaluation of electronic resources. Initiatives are underway to standardize and automate the harvesting of usage statistics and e-journal title and holdings…

As academic libraries move toward the electronic frontier for their serial subscriptions, there are several issues to be considered. This paper intends to outline the advantages and disadvantages with respect to electronic and paper serials, address selection criteria, and describe our practice in coping with these issues at the Leddy Library of…

This article discusses how, in the new world of the information age, libraries must seek to bring relevant services to their technically savvy patrons. This includes designing a library that can serve not only the geographic community, but also the virtual online community. Software used to create online communities is known as social software and…

One critical role of the catalog is to help librarians manage and track their inventory, whether it's books, videos, journals, microfilm reels, laptops, or even access to study rooms. The phrase, "if you can't track it, you don't own it," is quite real for the library that is trying to monitor thousands or millions of items. In the last decade,…

Blogging offers an alternative and sometimes superior way to communicate with library patrons. It provides an opportunity to speak more directly to them, and it does so in a manner that is more comfortable and convenient for all involved. A library's Web site may be the only interaction that patrons have with the organization, so it makes sense to…

Chapter 1, "Preliminary Issues," explores the historical importance of the electronic publishing revolution, some of the terminology to be used in the book, and the differences and similarities between traditional and electronic collection development. Chapter 2, "What Is an Offer? The Electronic Resources Landscape," covers…

This report examines the issues associated with moves toward electronic-only publication of journals, based on interviews with academic librarians and journal publishers. Noting that publishers and libraries today find themselves in an extended transition zone between print-only and e-only journals, the report investigates forces driving change…

The Carolina Consortium came into being for one purpose: to conclude deals that would allow the sharing of both the costs and the content of a large number of academic journals from three major publishers--Wiley, Springer, and Blackwell. In just a few months--and without any central authority, funding, or administrative overhead--librarians from…

From blogs to wikis to podcasts to personalized e-mail alerts, there are now more ways to reach people than ever before. However, even with these new outreach pathways, success still depends on knowing your audience and having the ability to see beyond the "buzz" of technology. Best practices for outreach should emphasize a personal touch in the…

Librarians must get the most for their money and look to technology for new solutions. Several respondents think poor budgets mean more reliance on online databases and electronic full texts with less purchase of print. Companies that produce both media are likely to continue as long as there is a market for both, but they are gearing up for the…