The year 2011 was the PALNI (Private Academic Library Network of Indiana) consortium's "rookie season" for the implementation of Primo, the 2010 Discovery Layer 500 race winner. In this article, the authors report on their transition to the cloud within Ex Libris Ltd.'s Primo TotalCare environment: their preparation, the steps involved…

Email and chat/IM reference services have become a convenient and easily accessible option for the online community and libraries, particularly with increasing amounts of library resources now available electronically. This article gives an overview of Jing, which can be used to produce videos and screenshots on-the-fly, and demonstrates how to…

This article summarizes discussions on listservs. Topic covered are circulation policies regarding patrons from other colleges, the shelving of sacred books, laptop circulation, Ariel vs email attachment for interlibrary loan, best software for remote instruction, paper copies of ereserves, interlibrary loan privileges for alumni and policies…

Describes ways that the Denver Public Library's interlibrary loan department has adapted electronic-messaging technology to improve interlibrary loan services. Patron-initiated requesting, via e-mail or OCLC's order option, is discussed; the role of the OPAC is explained; and implementation and staff training is described. (LRW)

Describes presentations made at a forum on automation, interlibrary loan (ILL), and document delivery sponsored by the Houston Area Library Consortium. Highlights include access versus ownership; software for ILL; fee-based services; automated management systems for ILL; and electronic mail and online systems for end-user-generated ILL requests.…

E-mail reference services in Ohio public libraries was studied using the survey method in January 1999. Through the Ohio Public Library Information Network (OPLIN), the researcher identified 94 Ohio public libraries that have World Wide Web pages that host an e-mail address as a contact method. Fifty-nine questionnaires were returned, resulting in…

Describes four women whose careers have involved library automation and who are prototypes for librarians whose service philosophy will be realized through new tools and tasks. How the women were located and interviewed, their first experiences with computers, the role of mentors in their development, and their publishing efforts are described.…

Describes the services offered by Maggie's Place, one of the first fully automated libraries in the world. Topics covered include the online catalog; automated technical processes; dial-up access for patrons; community information databases; and online access to U.S. and international library network services. (five references) (CLB)

Over 100 participants from Micronesia, Australia, Japan, Hawaii, and other United States convened to hear presenters speaking on various topics of interest to librarians, archivists, and educators in the Pacific islands. The proceedings include a welcoming speech, remarks acknowledging conference exhibitors, and a keynote address by Dr. John…

The Internet is an international computer network encompassing thousands of smaller interconnected networks. This digest describes various uses of the Internet and its impact on libraries, as well as Internet-related library issues. The Internet applications of electronic mail (E-mail), telnet, and file transfer protocol (FTP) are briefly…