The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

A study was conducted of the International Information Service in Physics, Electrotechnology, Computers, and Control (INSPEC) selective dissemination of information (SDI) user profile generation. Five degrees of user involvement in the generation of profiles were investigated ranging from having the user provide only a statement of subject…

The survey examines three commercial services which reproduce on microfiche the catalog card output of the Library of Congress. Two services which index the National Union Catalog (NUC) and the Title II depository cards by LC card number are also described. (Author/NH)

The investigation of the performance, economics, and acceptability to users of the selective dissemination of information (SDI) computer system that supported the International Information Service in Physics, Electrotechnology, Computers, and Control (INSPEC) during its initial testing phase is described. The initial design of the study, involving…

This 2-part report describes the present scope of the University of Cincinnati Central Library bibliographic database retrieval service. The first section discusses searcher training, records maintenance, search aids, expansion of database service, searcher time, user satisfaction, and promotion. The second presents statistical data related to…

Explores the potential impact of imposed query, a new model of information-seeking behavior, on current approaches to library service and system evaluation. Discusses reference service evaluation, user studies, output measures, and relevance as an evaluation tool. Argues that imposed query broadens understanding of the user and of the role that…

In July 1973 the University of New Mexico's General Library, in cooperation with the Technology Application Center, introduced a computerized search service for faculty members on a one-year experimental basis. During the study two user evaluation meetings caused some improvements to be made, particularly in the area of working more closely with…

This book showcases some of the best digital library practices from organizations in the Asia Pacific. Particular emphasis has been placed on the design, use and usability of digital libraries. Not only are digital libraries examined, but related technologies, the management of knowledge in digital libraries, and the associated usability and…