Ten scholarly papers and twelve abstracts comprise the content of the twenty-first annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The twenty-first Brick & Click Libraries Conference was held virtually. The proceedings, authored by academic librarians and presented at…

Describes Education Information Centers (EICs) in public libraries in New York, Michigan, Pennsylvania, Washington, and Nebraska that have been funded by the Kellogg Foundation to serve adults who are in a job, education, or career transition. Career assessment software is reviewed, outreach strategies are described, and future plans are…

After undertaking the time and energy consuming task of reference assessment, the library might discover that it needs to tweak delivery of service, weed and update the collection, upgrade workstations, or advance marketing strategies to get patrons to use reference materials and services. Like any other product or service, reference departments…

An evaluation of Chicago's El Centro de la Causa Library and Information Center was undertaken by the University of Illinois Library Research Center in 1974. Evaluation methods included: (1) a survey of user and nonuser characteristics and attitudes concerning library services; (2) a survey of the needs and information-seeking behavior of people…

This project was undertaken by a public library to assess and address the continuing literacy needs of the local county's population. Comparison of the results of pre- and post-grant surveys conducted to determine the level of the residents' awareness of the problems of illiteracy showed an increase from 60% to 81% in the number who knew about the…

The goals of Project Outreach were: to place library materials in agencies throughout the county; to offer film programs, filmstrip presentations, and talks; to continue cooperative ventures in the use of braille and talking books; to continue to utilize tape cassettes; to provide materials to handicapped persons; to make available large print…

This project examined the impact of the University of Texas Health Science Center's Circuit Library Health Information Network (CLHIN) on availability and usage of medical information to health professionals and the effect of the promotion of online services, GRATEFUL MED and MEDLINE (flat rate). The project included a survey of physicians,…

This report presents a systematic review of the literacy services of the Vancouver Public Library (British Columbia), both to determine if those activities met the needs and expectations of local adult learners and to see if those activities compared favorably with general standards and with other libraries' literacy services. Data was collected…

Discusses teaching information literacy in academic libraries and describes programs developed at California State University that considered new technologies; changing student characteristics, enrollment patterns, and skills; determining authenticity and quality of information sources, particularly on the Internet; curriculum development;…

This report presents results of a study in the United Kingdom to explore different understandings of outreach, its role in widening participation among people underrepresented in organized education, implications of doing outreach, and practical and ethical considerations involved. Chapter 1 addresses origins and meanings of outreach, including…