Examines libraries' policies of keeping patron records private and confidential. Addresses the idea that libraries use their automated systems to retain and use patron data to develop and improve library services. Describes uses of patron data that can help libraries develop targeted services to users to better meet their information needs. (JMV)

Dalhousie is a medium-sized university, with about 15,000 FTE students, located in Halifax, Nova Scotia. It is one of Canada's oldest and most prestigious universities, yet, like many other public institutions, it frequently suffers from a lack of adequate funding to fulfill all the conflicting needs of the various faculties and departments. This…

This publication establishes goals and specifies priorities for the State of Louisiana consistent with the purposes of the Library Services and Technology Act (LSTA). Four goals are listed, with accompanying activities, procedures, and evaluation for their implementation; the fourth goal specifies four priorities. The goals are: (1) To administer…