Research libraries are taking on a range of new roles in the digital age as they become more deeply engaged in the creation and dissemination of knowledge. While some of these roles are extensions of traditional library activity, others are large new. This book explores some of these emerging functions, and includes several examples of how more…

This report summarizes the American Memory User Evaluation conducted during 1991-1993 in over 40 locations around the United States. The findings are based on 1800 user questionnaires, 120 user interviews, and more than 40 site visits by Library staff. American Memory describes the concept of providing electronic versions of selected Library of…

Examines how to determine the best model of reference service. Highlights include: libraries and community; components of reference service; inherent values of reference service; conflicting values and models of service; technology and change; new models and old values; and the "right" model of reference service. (AEF)

The papers in this proceedings describe similarities and differences in state libraries and examine the state library role in local, regional, and national network development and in the dissemination of information to various client segments. The papers are: (1) "The Commonalities of State Library Agencies" (Barrat Wilkins); (2)…

This document presents a "bibliographic timeline" spanning 25 years of the American Library Association (ALA), Office for Literacy and Outreach Services (OLOS). For each year (1968-1996), one or more major activities, resolutions/ALA proceedings, and/or publications involving library service to the disadvantaged are identified.…

The Kalamazoo Public Library recently won an election that increased local library tax support from 2.8074 mills to 4 mills. Knowing why the election was being held, when information on the issue(s) would be communicated to voters, and how the information would be disseminated contributed to its success. The funding provides for renovations, a new…

Suggests that work with the labor movement presents an opportunity for libraries to reach deeper into their community of users. Provides examples of library services, both in-house programs and materials and outreach efforts, for the labor community. Notes that the need for library-labor partnerships is as strong as ever. (AEF)

The Library Policy Committee appointed by the Finland Ministry of Education in 1999 worked for 2 years to identify the challenges arising in the civil information society and the concrete solutions to them. This document is a summary of the salient points of the Committee's report. First, the vision for the Finnish public library is outlined,…

The authors envisage a new future for libraries, one in which they assume a very proactive role, pushing, as well as pulling information back into the Web, in a manner similar to that in which a private electricity producer feeds back surplus power into the grid as well as taking electricity when needed. (Author)

The "Mapping the Human Genome" project demonstrated that librarians can help whomever they serve in accessing information resources in the areas of biological and health information, whether it is the scientists who are developing the information or a member of the public who is using the information. Public libraries can guide library…

Describes Internet implementation at several progressive community college libraries. Notes that innovative librarians have developed a number of creative strategies for delivering information services via the Internet. Reminds librarians that if they do not assume the role of expert intermediary between the general user and the available…

The eLib-funded FIDDO (Focused Investigation of Document Delivery Options) project provides library managers/others with information to support policy decisions. Senior libraries were interviewed about the future of document delivery and interviews were analyzed with the support of NUD*IST (Nonnumerical Unstructured Data by Indexing, Searching and…

The responsibility of the National Library of Education (NLE) is to maintain a comprehensive collection of education information, to serve as a central point for education information services, and to establish a national network of education information providers. This report contains recommendations that are intended to challenge the NLE to…

This submission represents the views of a newly formed organisation known as Public Libraries Australia. Formed to aggregate the political, service and infrastructure capacity of Australia's 1510 (ABS June 2000) public libraries, Public Libraries Australia will support and represent public libraries on a national basis. Networked across Australia…

Traditional reference service at the Creighton University Health Sciences Library/Learning Resources Center has been transformed into a vibrant, information dissemination system. Maintaining routine reference skills and developing new ones is standard practice. The furious pace of demand for information, and the growing "technicalness"…