Web-scale discovery services such as Summon (Serial Solutions), WorldCat Local (OCLC), EDS (EBSCO), and Primo (Ex Libris) are often touted as a single search solution to connect users to library-owned and -licensed content, improving discoverability and retrieval of resources. Assessing how well these systems achieve this goal can be challenging,…

The moving image plays a significant role in teaching and learning; faculty in a variety of disciplines consider it a crucial component of their coursework. Yet little has been written about how faculty identify, obtain, and use these resources and what role the library plays. This study, which engaged teaching faculty in a dialogue with library…

Two services provided by the Boeing Co. Aerospace Group Library-Literature searches and reference/publication identification activities-were evaluated by written and oral surveys of the library's users. The survey technique and cost savings reported by the two studies are discussed. (2 references) (Author/NH)

Reviews research findings on the effects of user fees in online searching, and concludes that charging does discourage use of computerized retrieval systems. It is recommended that alternatives to direct user fees be sought whenever possible. (SW)

Studies the accessibility of periodicals at a large academic library and analyzes failure to locate items in terms of library and user error. The need for improved access to periodicals is confirmed. (RAA)

A study subsidizing student use of online literature searching services examined how this new technology met student needs. Student search patterns and overall satisfaction with online searches were evaluated. The implications of student use of computer searches for reference services are also discussed. (Author)

The results of a questionnaire to determine art scholars' needs isolates areas in art bibliography and art librarianship that seem to be deficient. Specific bibliographic tools and an evaluation of art librarians are discussed. (12 references) (Author/DH)

Online course syllabi provide a convenient source of information about library use. This article discusses the strategies used to retrieve syllabi, analyze library use, and develop new opportunities to collaborate with faculty. A new Web-based service was developed to pull course- and library-related materials into a convenient package.

This report examines the problems in the flow of scientific and technological information in the Ceramic Industry. The research methodology used involved a panel of experts which defined the functions performed by ceramists and their corresponding information needs, listed sources of information available to ceramists, and defined problems and…

Review of research on online public access catalogs sponsored by Council on Library Resources notes the scope and method (questionnaires administered to catalog users and nonusers in 29 participating institutions) and findings and applications (including organizational setting and computer system, catalog use and satisfaction, and implications).…

The use of online searching by reference librarians to provide actual answers and not just bibliographies or current awareness printouts has the potential to save time and money for the reference department. The quick reference service can actually promote rather than compete with the library's online search service for in depth subject searching.…

An experimental program placed computer terminals in four San Francisco Bay Area public libraries to be used to provide on-line computer search services to library patrons. The first few months of operation of the experiment showed that there was a significant impact on the participating libraries, on the library patrons, and on the community and…

A simulation study of library-based information retrieval systems is described. Basic models for each of several important aspects are presented: (1) user behavior, emphasizing response to quality and delays in services; (2) the scheduling of services and the organization of the machine-readable files; and (3) the distribution of conventional…

Discusses results from recent relevance research with implications for information professionals. The studies show that beyond the usual concern with high relevance and non-relevance judgments, partially relevant judgments by users are important. Calls for the adoption of a more complex view of human relevance judgments in the education and…

A 3-month trial of the Dearborn Area Libraries Infopass System (DALIS), a local library cooperative program coordinating the reference services of six libraries (special, public, and academic), suggests that further study is warranted to develop cost benefit data. Processes found to be of most importance for success in the multi-type library…