Describes a project designed to improve services to library users by solving, through application of operations research methods, a complex problem of delivery of library materials in an urban, multisystem library service region. (Author/PF)

Discusses library services to gay and lesbian patrons. Topics addressed include heterosexist prejudices; information needs of gay and lesbian patrons; censorship; inadequate indexing of lesbian and gay materials; inappropriate subject headings; reviews of pertinent materials; interlibrary loan; and services to children and young adults. (LRW)

Regardless of the size of the hospital, the librarian must acquire information for staff members by whatever means possible. Large hospitals with large staff, more information requests per week, and a better economic base will purchase a greater number of information materials. Small hospitals will purchase only the most basic reference books and…

NORWELD's second annual report covers the year January 1, 1975 to December 31, 1975. Discussed within the report are the following programs: (1) reference; (2) media; (3) staff development; (4) public relations; and (5) administration. Objectives are given for each of the above programs. The 1975 NORWELD patron questionnaires and evaluation…

Describes the background, objectives, and successes of the Multi-Media Access Project (MAP) begun in July 1979 to eliminate barriers to resource sharing of audiovisual materials in 18 multitype Illinois library systems. The types of equipment handled through MAP and the development of a union list for MAP interlibrary holdings are discussed. (JL)

Volume I of this three-volume final report contains a summary of the objectives and results of a study conducted by Chemical Abstracts Service (CAS), a Division of the American Chemical Society (ACS), to determine the availability of the scientific and technical primary literature which the user identifies through the use of secondary services…

Volume II of a three-volume report on the availability of primary scientific and technical documents within the U.S. presents the detailed methodology and findings of the study. The design is presented under nine headings: (1) literature survey, (2) data-base design, (3) establishing data collection points, (4) review of objectives and statement…

This catalog provides ideas for sharing library resources, programs, administrative and other procedures, and services between all sizes of public libraries in Vermont. It is noted that many of the ideas are the result of a 1981 survey of Vermont public librarians, and their perceptions of library needs and additional desired services, as…

In preparation for compliance with the new Copyright Act effective in January 1978, the photocopy regulations of the Act were examined and the effects of these regulations on library photocopying services were assessed. The literature concerned with the controversy over the photocopying of copyrighted works, the "fair use" doctrine, and…

Reports on in-house use of online services at the Maine State Library for searches not specifically requested by client or initiated by staff member to advance job flow. Use of TALIMAINE service for interlibrary loan verification, document delivery, book selection, and staff development, and client breakdown for 1983-1984 are described. (EJS)

Discusses the use of electronic mail for reference services and investigates systems in health sciences libraries and in academic libraries. The use of electronic mail for services including interlibrary loan, online search requests, literature searches, photocopies or other document delivery, reference questions, and purchase requests is…

This manual is designed to aid the inexperienced person assigned to a hospital library and given the responsibility of ordering library materials, organizing the collection, borrowing from other libraries, and seeking information. Following a brief introduction, the manual is divided into 10 chapters: (1) Organization and Administration of the…

THIS STUDY EXAMINES THE PRESENT EXCHANGE OF RESOURCES BY PENNSYLVANIA ACADEMIC AND SPECIAL LIBRARIES AND SUGGESTS MEANS FOR A MORE EFFECTIVE SYSTEM OF COOPERATION, BASED ON THE ASSUMPTION THAT THE STATE HAS A RESPONSIBILITY IN THIS AREA. QUESTIONNAIRES WERE SENT TO SPECIAL, COLLEGE, AND UNIVERSITY LIBRARIES FOR INFORMATION ON INTERLIBRARY LOAN…

This 1992 report from the Alabama Public Library Service includes directories of public libraries, single-county public library systems, multi-county public library systems, and multitype library systems in the state, as well as cross-references providing access to the libraries by name of the library and librarians. Individual library statistics…

Discussion of Illinois experiences in library cooperation and computerization (OCLC, Library Computer System, LIBRAS) describes use of library materials, benefits and drawbacks of online networking, experiences at Lake Forest College (Illinois), and six tasks recommended for small academic libraries as preparation for major changes toward…