Database cancellation is one of the most difficult tasks performed by a librarian. This may seem counter-intuitive but, psychologically, it is certainly true. When a librarian or a team of librarians has invested a great deal of time doing research, talking to potential users, and conducting trials before deciding to subscribe to a database, they…

The self-service industry is thriving in the economic downturn. It is meeting increased acceptance by librarians and the public alike, and a new wave of innovations is close behind, according to an informal survey of some leading vendors. Whether the technology creates new points of service outside of the library--like a kiosk--or enhances what…

When the author went to the Frankfurt Book Fair in mid-October in search of an ebooks update story, he learned from vendors that, in a decade-long struggle to grasp a foothold, ebooks are finally coming of age in libraries of all kinds. Though ebook's past may have been one of false hopes and nonstarts, according to all accounts, it was the…

The purpose of this paper is to report the results of a quantitative analysis exploring the interaction and relationship between the online database and electronic journal collections at the J. N. Desmarais Library of Laurentian University. A very strong relationship exists between the number of searches and the size of the online database…

This study investigates librarians' satisfaction with general interdisciplinary databases for undergraduate research and explores possibilities for improving these databases. Results from a national survey suggest that librarians at a variety of institutions are relatively satisfied overall with the content and usability of general,…

This article presents an interview with Patrick Sommers, president of reference/information publisher "Gale" (part of Cengage Learning). Sommers took the helm in October 2007, after running system vendor Sirsi beginning in 2001 and engineering both the 2005 merger with Dynix and the 2007 sale of the newly created SirsiDynix to Vista Equity…

This article presents the results of a comprehensive survey of integrated library system (ILS) vendors conducted by the author and commissioned by "Computers in Libraries" CIL. The survey was intended to: (1) provide an up-to-date comparison of functionality currently available in ILS products; (2) provide a comparison of support services…

The most elemental identifier of a book is the international standard book number (ISBN). It allows publishers, booksellers, and libraries to label works in a consistent way and to distinguish not only among different titles but also among different versions of the same title, such as newer editions, various bindings, audio products, and…

This article, the second installment of CIL's (Computers in Libraries) 2005 Helping You Buy series, provides an in-depth look at library selfcheck systems from 10 vendors. The product comparison chart will help you to quickly and easily compare products from competing vendors. All of the information on the product comparison chart came directly…

Do vendor reps provide librarians with the information they need in the way they need it? Do vendors feel they are communicating effectively with their librarian clients? A recent survey of North American and European academic librarians commissioned by Jim McGinty, vice chair of Cambridge Information Group, and carried out by consultants David…

Discussion of the Internet highlights its use in libraries and the need to teach patrons what it can and cannot be used for. Topics include the number and variety of existing sources, vendor organization and reliability issues, speed, quality control and regulation issues, and permanence of sources. (LRW)

Although cataloging, document delivery, inventory, barcoding, and other technical jobs might more effectively be done by outside contractors, managing a library and serving patrons demands the attention of information professionals. Discusses the shortcomings of outsourcing, focusing on companies and associations that outsource the entire…

Corporations employ data mining to analyze operations, find trends in recorded information, and look for new opportunities. Libraries are no different. Librarians manage large stores of data--about collections and usage, for example--and they also want to analyze this data to serve their users better. Analysts use data mining to query a data…

Innovations from Google[TM] and Amazon[R] are clear wake-up calls that as a profession and an industry things need to be done differently. Automation vendors and librarians must work together to ensure that the profession is positioned to take advantage of changing culture and technology to assume a rightful place at the table where rich and…

Driven by studies showing that Millennials (ages 18-24) have adopted IM (instant messaging) as a standard communications medium, many libraries are reaching out to their own patrons in this way. At the same time, some of these libraries have invested thousands of dollars in vendor-based chat reference solutions that provide duplicate…