At Georgia Tech faculty are provided remote bibliographic access to the library through microfiche copies of the card catalog and remote physical access through a delivery system. (Author/PF)

Describes a book availability study using the ACCESS retrieval and delivery system for the evaluation of library services. (CWM)

Conducted in 1979 to discover the extent of library use by Racine area residents, to determine their awareness of library services available, and to form conclusions and recommendations to help increase neighborhood use of the branch library, this study randomly sampled 179 residences using a questionnaire composed of 25 questions. The survey, in…

Based on the concept that library use measurement should have as its basic starting point the individual patron, a method of data collection and analysis has been developed that explores individual patterns of borrowing over time. The method accounts for the number of visits on which borrowing takes place, number of items borrowed per visit, and…

A survey of the ownership and use of experimental films by 22 libraries in New York State concludes that the keys to increased access and use of these films are substantial state or regional backup collections available at low or no cost to individual systems; provision of promotional and educational materials to advertise these works to patrons…

This report presents the findings of the first national survey of public libraries on their services and resources available to children. Questionnaires were mailed to a national probability sample of 846 public libraries, nonrespondents were contacted by telephone, and the final response rate was 97%. Survey items included the availability of…

A survey of University of Sydney library users shows the library holds 90 percent of the items sought, but more than a quarter of the catalog searches and almost half the shelf searches fail. Overall, 36 percent of users seeking a known item will leave without finding it. (MSE)

Mathematical models of library operations are presented which describe the amount of use made of resources by a user in a visit, the distribution of book circulation in a collection, the dependence of circulation on time, and the effect of multiple copies on user satisfaction. (9 references) (Author/NH)

The Metropolitan Cooperative Library System in California is a group of 17 autonomous community libraries which have joined together to provide better services to their patrons. This survey of the reference resources and services of the system was conducted by personal interviews at each of the member libraries. The focus is upon reader oriented…

A sample of library-output statistics measuring circulation, reference, and in-library use was collected from 76 libraries and tested for redundancy, correlation, and variation using time-series analysis to test the Relative Fidelity of Measurement Model (RFM). The 275 sample statistics correlated in an unpredicted pattern. Twenty-three sources…

To improve its service, the Offa (Nigeria) township library conducted a user study. The investigation found that 51% of users were students ages 19 and below and that 78% were males. Most users wanted extended hours, improved newspaper collections, more accurate shelving, and a consistent lending policy for all materials and users. (PEN)

This basic discussion of the organization of bibliographic instruction programs in an academic setting includes consideration of factors involved in implementing an innovative program. Several stages in developing and organizing a systematic program are reviewed: creating student awareness of the academic library in general, introduction to use of…

An appendix to a study that attempts to measure the service capabilities of public libraries, either in relation to the needs of their communities or to the standards adopted by the profession. (Author)

The basic rationale for this study was that attempts to measure the service capabilities of public libraries, either in relation to the needs of their communities or to the standards adopted by the profession, are hampered by the lack of criteria of quality or effectiveness. It was recognized that new measures were needed to gauge effectiveness…

This study addresses itself to several questions important to most public libraries. How should the library allocate its book budget? What kinds of books should it tend to buy? What types of households use the library? Why do some households not use the library? What is the cost of the various services provided by the library? What specific steps…