Librarians store, protect, and provide the knowledge our modern society needs, but it is frequently difficult to justify the services a reference librarian provides. The work load of a reference librarian varies greatly with periods of frantic activity separated by much longer inactive periods. The role is principally passive, waiting for library…

A symposium was held in 1971 at Syracuse University on the topic of measuring library effectiveness. The first speaker, Allen Hershfield, introduced the topic with emphasis on the importance and critical need for measurements of library effectiveness. The next speaker, Ernest DeProspo, was concerned with methodological problems and the relation…

The purpose of the investigation is to identify an operationally viable research methodology for assessing the value derived from selected library services at Cranfield Institute (England) and to evaluate and comment on the costs of providing such value. Four population groups are critical in the development of the expected value of library…

A general methodology for cost effectiveness analysis was developed and applied to the Colorado State University library loan desk. The cost effectiveness of the existing semi-automated circulation system was compared with that of a fully manual one, based on the existing manual subsystem. Faculty users' time and computer operating costs were…

This overview study examines the systems presently used at Purdue University to circulate library and audiovisual materials in the general library, the 28 departmental libraries, and the audiovisual center. Also examined are three basic approaches to the automation of library circulation systems, with examples drawn from systems already in…