In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

This article describes how York University analyzed the results from its 2010-11 implementation of the Measuring the Impact of Networked Electronic Services for Libraries survey to measure value of investments in e-resources. The results were assessed through two variables: e-resources used by faculty when carrying out funded and non-funded…

The year 2011 was the PALNI (Private Academic Library Network of Indiana) consortium's "rookie season" for the implementation of Primo, the 2010 Discovery Layer 500 race winner. In this article, the authors report on their transition to the cloud within Ex Libris Ltd.'s Primo TotalCare environment: their preparation, the steps involved…

This article presents the results of a comprehensive survey of integrated library system (ILS) vendors conducted by the author and commissioned by "Computers in Libraries" CIL. The survey was intended to: (1) provide an up-to-date comparison of functionality currently available in ILS products; (2) provide a comparison of support services…

Twenty-three scholarly papers and twelve abstracts comprise the content of the eleventh annual Brick and Click Libraries Symposium, held at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of…

Corporations employ data mining to analyze operations, find trends in recorded information, and look for new opportunities. Libraries are no different. Librarians manage large stores of data--about collections and usage, for example--and they also want to analyze this data to serve their users better. Analysts use data mining to query a data…

Examines issues related to CD-ROM services in libraries in developing countries, and focuses on planning, funding, hardware, software, database selection, installation, staff and user training, publicity, use policies and procedures, document non-availability, and evaluation. Recommends a partnership approach between library information systems,…

Describes the development of and services provided by the Federal Library and Information Network, which consists of over 1,000 federal agencies and information centers. Topics discussed include membership and governance, services provided, training and support, and future plans. A list of vendors/services is appended. (seven notes) (Author/CLB)

Assesses the changes in interlibrary loan (ILL) practices, and points the way to an ideal future. Discusses patron-initiated document request systems; library-mediated ordering systems; document delivery suppliers; accessing electronic resources; ILL management software; paying ILL invoices; new electronic delivery options; and results of a…

Focus among library consortia is shifting from integrated library systems to digital library projects, resource sharing, collective database licensing, multivendors, and document delivery. This article presents a draft of a strategic plan for Colorado Alliance of Research Libraries consortia; it includes discussion of CARL's mission, vision, and…

Describes how a library automation system administrator developed a computer support network for the Finger Lakes Library System's (New York) evening and weekend hours. Discusses support options and decision-making factors--hiring extra staff, utilizing vendors, pagers, cellular phones, or contracting for third-party support. After employing staff…

Three articles discuss the issue of the mediator's role in the library of the electronic age. Topics addressed include computer-assisted instruction; online catalogs; computer networks; professional identity; reference service and bibliographic instruction; CD-ROMs; online systems; personal home microcomputers; Internet and list servers;…