Question analysis and search strategy development were broken down into nine steps for answering reference questions. These steps were examined for possible mechanization of the answering process. Such automation was not proved feasible. (LS)

Describes the successful use of online database systems by the Library Services Division, Center for the Study of Youth Development at Boys Town for answering specific, limited reference questions; and identifies system use in acquisitions, interlibrary loan verification, name/address verification, and identification of persons, groups, or…

Discusses issues involved in offering printing for online library catalogs and weighs advantages and disadvantages of screen printing versus remote printing--speed, quality, privacy, convenience, noise, control, costs, accessibility and service. Additional technical issues discussed are buffered versus unbuffered asynchronous printer ports,…

Describes development of an online catalog for Dartmouth College Libraries by Dartmouth and Bibliographic Retrieval Services (BRS). Highlights include Dartmouth parameters; capability of creating a fully inverted file for entire bibliographic citation provided by BRS software; features of BRS/Dartmouth user interface; telecommunications links; and…

Discusses reasons for the development of an online catalog using computer output microfiche (COM) supplements to the card catalog in a university library, and outlines some of the principles used in designing the online system. Three references are cited. (CHC)

Compares LISA (Library and Information Science Abstracts) on SilverPlatter's CD-ROM with its replacement version, Bowker-Saur's LISA Plus. Features reviewed include entry to the databases; use of Boolean search facilities; indexes and browsing; displaying and printing records; subsidiary functions; on-screen help; and interfaces. (Contains eight…

Describes the components and capabilities of expert systems, discusses the use of such systems in library information applications, and outlines research being done in this area. A project aimed at the development of an expert system for referral services is described in detail, and implications for future research are discussed. (CLB)

This paper begins by examining concepts of artificial intelligence (AI) and discusses various definitions of the concept that have been suggested in the literature. The nesting relationship of expert systems within the broader framework of AI is described, and expert systems are characterized as knowledge-based systems (KBS) which attempt to solve…

Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…

Highlights the changes that have occurred from 1987-93 in database access systems. Topics addressed include types of databases, including CD-ROMs; enduser interface; database selection; database access management, including library instruction and use of primary literature; economic issues; database users; the search process; and improving…

This study reports and compares patron usage rates from January 1987 to May 1988 for three separate ERIC database systems at the library at Texas Woman's University (TWU): (1) online searches of the ERIC file through the mainframe computers of DIALOG Information Services (DIALOG ERIC), which are offered in the library reference department by…

Describes the online catalog in a university library, including the database, the database index, user instruction, the command language and search capabilities, functions of various commands, statistics generated to monitor system use, and hardware for both public access and staff use. (CHC)

A new conception of computer-based instructional systems is presented in this design of a system that can deliver individualized information sequences not only to learners and trainees, but to reference workers, reviewers, etc. Underlying the system is a flexible data base organized into labelled, movable information blocks according to the…

This composite report provides summaries of presentations by 10 experts at the 23rd Annual Clinic on Library Applications of Data Processing in April 1986 at the University of Illinois at Urbana-Champaign. All were concerned with the design of online systems to make them easier for library patrons to use. (Author/CDD)

Search Helper, a microcomputer software package marketed by Information Access Company to serve as a gateway to several of their databases, was selected as a system for introducing the Carnegie-Mellon University community to do-it-yourself database searching. Preliminary results of user survey indicate service to be extremely popular with library…