Discusses a public library system program that provides free public access to microcomputers, noting justification, objectives, equipment specifications, uses and software, staff training, policies and procedures, program implementation, and users. Eight references are listed. (EJS)

Presents results of survey conducted in April 1982 of 100 U.S. public libraries and library systems to gather information on microcomputers for public use. Types of microcomputers, purchase of equipment, level of use and restrictions, training, and problems and benefits are discussed. Nine references are listed. (EJS)

A survey was conducted to determine the extent to which public libraries have made computer hardware and software available to their patrons. In December 1984, questionnaires were distributed to a stratified national probability sample of 900 public library systems. Results, based on a response rate of 99%, indicate that: (1) 42% of the systems…

To investigate the experience of American and Canadian university libraries with remote access catalogs, self-administered questionnaires were sent to the 137 directors of all Association of Research Libraries (ARL) libraries and all libraries of Canadian degree-granting institutions. The study was designed to: (1) survey Canadian and U.S.…

Discusses user satisfaction with remote access to online catalogs, categorizes the types of assistance remote users require, and considers the library's responsibility to these invisible users. An outline of suggestions for improving service to remote users is provided. (CLB)

Describes a HyperCard program developed at the University of Denver library to provide computer-assisted reference service for business information as well as instructions for using the online catalog and a database of journal articles. Examples of menu screens are included, and usage of the program is examined. (five references) (LRW)

This study is based on a survey of a sample of 162 academic libraries holding between 90,000 and 500,000 volumes. The report begins by comparing various characteristics of the libraries to arrive at a profile of an average sample library in terms of volumes, enrollment, volumes per student, budget, expenditures per student, salaries as percent of…