Describes the implementation of the OCLC Search CD450 system with the ERIC databases at Southern Oregon State College. Technical support, learning the system, user aids, patron response, security, and future plans are discussed. An introduction to searching on the system and a sample search screen are shown. (MES)

Discusses the changing relationship between information professionals (vendors, database producers, and searchers) and end users during the last three decades. Examines the concept of the end user, including professionals; libraries; end user searchers; DIALOG and BRS; ease of use issues; search intermediaries; menu-driven systems; and CD-ROM…

Briefly describes DIALOG OnDisc and gives an example of an actual search of the ERIC database using this system. The screen displays and search commands are used to illustrate the differences between the easy menu search method provided for novice users and the command search method provided for experienced users. (CLB)

Discusses information needs of university administrators and committees, and describes the development of an information service provided by the Electronic Information Services (EIS) unit of the Indiana State University library. Highlights include staff reactions, a pilot test, marketing the service, cost effectiveness of CD-ROM use, and document…

Reviews the developments of the 1960s that laid the groundwork for computer-assisted literature searching (CALS), the establishment of CALS as a major research tool in the 1970s, and the advent of end-user online CALS programs in the 1980s. The impact of CD-ROM products on librarians and students, future prospects, and global concerns affecting…

Describes a survey of users of ERIC and AGRICOLA databases in a midsized public university library. Statistics on the use of computerized and print resources, user reasons for choosing the computerized databases, and the percentage of inappropriate or borderline searches are presented; and implications for library services are drawn. (12…

This study was conducted at a midwestern university to determine whether a commercial firm can serve as a viable alternative to the conventional library source for academic interlibrary loan document delivery service. One hundred twenty-four identical article requests were ordered electronically and almost simultaneously from both the University…

Discussion of technological developments in library reference services focuses on contributions of the H. W. Wilson Company and highlights CD-ROM technology. Topics discussed include online access; menu-driven systems; CD-ROM hardware and software concerns; user response to CD-ROM; quality control of databases; pricing considerations; and future…

Describes procedures used at the State University College at Buffalo library to limit CD-ROM searches to journals available in their collection. Modifications to DIALOG OnDisc databases are explained, the limitation of online database searches to local holdings is discussed, and user needs and user satisfaction are considered. (LRW)

Describes a study that was conducted to determine which databases provide access to the CD-ROM journal literature that meets the information needs of librarians and information center managers. Search strategies are explained, journals are ranked by frequency of citation, databases are evaluated for their usefulness, and further investigations are…

Describes contents and format of effective quick reference guides for users of CD-ROM databases. The different needs of beginning and more sophisticated users are detailed; guidelines for organizing information and laying out the text are provided; and two formats for user aids are pictured. (KRN)

Reviews experiences with online searching at the Nazareth College library. Topics discussed include user expectations; actual and perceived search quality; the impact of laser printers; growth in online searching; increases in other reference services; the use of CD-ROM technology; and costs and pricing policies. (LRW)

Reports on the development, practice, and success of instructional methods for teaching CD-ROM use which were explored at the Wayne State University Library. Results of a preliminary survey designed to evaluate user reaction to CD-ROM products are presented. A copy of the questionnaire is appended. (MES)

Reports on a study of the impact of CD-ROM on online searching at an academic library. Data are presented on online connect time, numbers of online users, and types of users of various services. The effects of library policy and fees are discussed. (MES)

Describes a study conducted at Illinois State University that compared the results achieved by library users searching the ERIC database on CD-ROM with the results achieved by individual and teamed skilled intermediaries. Evaluation of library services is discussed, patron search strategies are examined, and strategies for improving patron…