The purpose of this study was to determine the extent to which three academic libraries in the Southeastern United States could be considered diverse. This was a multi-site, mixed methods study. It examined the climate and culture of the libraries, which was assessed through two methods; the first, through survey responses from full-time faculty…

The essential element for archival success is to be found in the quality of management decisions made and public services provided. Archivists can develop first-class archives operations through understanding the organizational context; planning; hiring, retaining, and developing staff; meeting archival standards for storage and access; and…

This article reviews the recent literature about the essential but often uneasy alliances made between content experts (archivists and librarians) and technology experts. Differing professional cultures, misunderstandings of one another, limited abilities to envision change, and lack of support from top-level administrators are the most often…

Discusses the role of the special library in an organization in terms of communication, awareness of the marketplace, and relationship to management. The need for good reporting practices that document examples of the library's contribution to the organization is emphasized. Six references are cited. (CHC)

Discusses objectives set forth in "Status of Librarianship in the USSR" adopted by Decree of Presidium of Supreme Soviet of USSR of March 13, 1984, to consolidate Leninist principles of library work as unified system. Organization of country's libraries, effective formation of library collections, library services, and bibliographic…

Discusses factors that contribute to Santa Monica Public Library's excellence, including supportive city government and citizenry, city council, library board, lean top management, and the basic management team. Specific management principles and techniques, public relations, and measures of service at Beverly Hills Public Library are also…

Presents results of managerial rotation program (librarians take turns on two-year cycle serving as department head) in medium-sized academic library reference department. An assessment of both the advantages and disadvantages of such a plan examines impact of this innovative and collegial management technique on staff, library, and patrons. (7…

Explores the implications of changes to be expected within foreseeable future (1985-95) in environment, mission, functions, and operations of academic libraries for librarians and librarianship. Context of academic librarianship, governance, faculty status, the library's information economy, marketing information to end user, and possible futures…

Discusses new services that academic librarians are offering to users involving digital data, such as geographic information systems laboratories and electronic text centers. Suggests that human factors, such as management, organizational climate among the staff, and the development of a user community will determine the success or failure of the…

This profile of university libraries in Pakistan covers history of higher education and role of the library; organization of library service (strong central library, decentralized library service, central library with department libraries); resources and collection building; technical processing; readers' services; administration and staffing;…

Proposes a method for the review of the administrative organization of libraries in which user function categories and specific basic library services are related to organizational structure. A structural inventory and mapping technique for determining the design characteristics of the organization is described. Two tables and two figures are…

Summarizes the experience of the Harvard College Library (Massachusetts) with Total Quality Management (TQM) and its plans for a pilot implementation and training process. The strength of the approach is shown to lie in the broadly based membership of the steering committee, commitment to group process, and ongoing communication efforts with…

This special section includes eight articles that address issues concerning library buildings. Highlights include information technologies; industry standards; design; management issues, including organizational climate; long-range, or strategic, planning, including models and political issues; friends of library groups; technology in reference…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

Considers the use of Total Quality Management (TQM) tools by library managers to develop quality relationships between staff and customers. Topics include building a shared vision, putting the needs of customers before organizational politics, cooperation between levels of employees, communication, teamwork, trust, redesigning processes and…