This paper reports on a study that analyses the questions asked and services offered at the information desk in the reference department at the Kent State University main library. A total of 460 questions asked during 52 hours of scheduled time at the information desk in Spring 1997 were categorized. The main types of questions were directional;…

One of a series of annual studies undertaken by the Library Research Center for and on behalf of the Illinois State Library, this report provides a detailed, question-by-question examination of the 143 responses (84% of the 170 Illinois academic libraries polled) to the 1981/82 Higher Education General Information Survey/Library General…

The 23 papers presented at this conference deal with the information needs of institutionally-based part-time students in United Kingdom universities, polytechnics, and further education colleges, and with library and information services for the adult learner. Keith Percy and John Simpson provide overviews on the number and types of part-time…

The City of London Polytechnic offers a number of part-time courses leading to qualifications awarded by professional associations and similar examining bodies. The majority of the courses are taught by the departments of accounting and finance, banking and insurance, transport studies, and marketing. There are also courses in biological sciences,…

Summarizes findings of library research according to specific areas of library skill and, where appropriate, school level investigated (elementary, secondary, or post-secondary). Implications of studies for present practice and future research are discussed from perspective of school districts, building-level library media specialists, and library…

This paper reports on a research project that evaluates the impact of OhioLINK's resource sharing options upon traditional interlibrary loan services and organization. This impact is documented by a study of the interlibrary loan transactions processed by the Interlibrary Loan Department, Carlson Library, University of Toledo, before and after…

This report contains a series of documents from, and a summary of responses to a telephone survey of, 23 research libraries. Documents and survey responses cover services to the business community by both members and nonmembers of the Association of Research Libraries (ARL). Introductory materials include a summary of relevant issues, a copy of…