Discusses the British Library's role, identity, and expectations, and comments on successes, charges, and copyright problems of the Lending Division, the current image of the Reference Division, controversial areas within the Bibliographic Services Division, and criticism of library research associated with the Research and Development Department.…

The history, goals, organization and achievements of the Federal Library Committee (FLC) are examined in this graduate paper. A brief initial section relates the history of the Committee from the first recognition of its necessity through its planning, official creation and establishment of responsibilities, organization and funding. The body of…

Explored user perceptions of dependability and accuracy of Texas A&M library services through focus groups. Reports user difficulties in locating materials, inaccurate catalog and circulation records, inadequate signage, searching the online catalog, and late notification of interlibrary loan arrivals; and discusses the library's efforts to…

Questions the soundness of the creation of the British Library and whether it has met its originators' expectations. Reviews its historical development, facility and staffing problems, the Lending Division, the Bibliographical Services Division, and the Research and Development Department. Seven references are listed. (RBF)

Investigated centralized copyright clearance services in higher education institutions based on the findings of a questionnaire survey and five case study interviews in United Kingdom libraries. Examines reasons why services were established, how they were funded and staffed, their overall remit, problems, and good practice guidelines. (Author/LRW)

Traces the development of the British Library since its founding in 1973 and discusses problems and achievements in the library as a whole and in the Reference Division, the Lending Division, the Bibliographic Services Division, and the Research and Development Department. Listed are 73 references. (RBF)

The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…

A three part approach was taken in this situation report on the role of the special libraries in the United States. First, several background papers were prepared about the definition and state-of-the-art of the field of special librarianship. These papers are: (1) Shera, Jesse H., "Special Libraries--Why 'Special'?, (2) Ash, Lee,…

Written from perspective of the president of a graduate research-oriented university, the author explores nature of the academic library, its size and structure, retrenchment as it affects acquisitions and services, and issue of who makes decisions concerning the library. Space and budgetary problems at the University of Oregon are discussed.…

Discusses the development of a research library at Rice University, whose first and only library building is less than 40 years old, highlighting the founding of the University in 1912, the Fondren Library building, library collections and cooperation, fee-based services, automation and the future, and problems and prospects. (EJS)

This essay addresses the serious problem for bibliographic instruction programs posed by teaching faculty who possess few skills in library research. Discussion covers faculty and student experience with bibliographic research, the bookish professor and other myths, difficulties of library instruction, and implications for future planning.…

Discusses the challenges and opportunities facing social science academic reference librarians working with researchers in a rapidly changing technological environment. Highlights include faculty relations and training needs; assistance to graduate students, such as suggestions for bibliographic instruction; information products and user…