Examination of the confrontation between patrons and technology in the library focuses on two questions evident when addressing the instruction librarian's role in humanizing technology: whether the library profession can afford to humanize interaction between client and technology, and how instruction librarians can humanize the confrontation.…

Reviews literature on the counselor librarian and discusses problem areas accounting for resistance to concept--trend toward return to basic library services, advice and advocacy, resistance to accepting behavioral sciences, learning and teaching "helping" concepts, public acceptance, work environment, management support, staff development, and…

Discussion of problems in library reference services focuses on the influence of gender roles. A historical overview of gender roles in the development of American librarianship is presented that highlights stereotyped views of and attitudes toward women, which the author suggests still have influences on librarianship today. (17 references) (LRW)

"Library Journal" issues (1910, 1920) were examined to identify professional concerns having curricular impact on library education: management, public service, technical service, book sciences, Americanization. Six major educational concerns are discussed: role of on-the-job training; specialization; certification; leadership role of…