When librarians at Oklahoma State University (OSU) began creating services to support data intensive research they found plenty of published guidance about doing surveys and outreach to get started. However, they also found that offering the prescribed workshops and consultations didn't assure that researchers would use them. A Sparks! grant from…

This research study investigates the behaviors, knowledge, and skills necessary for academic library outreach work. Through a review of published literature, job advertisements, and a survey of library practitioners conducted in the fall of 2020, the authors define and prioritize 18 competencies for outreach. Hiring managers, LIS instructors, and…

This article presents a case for the benefits of knowledge exchange in the academic library. The authors define knowledge exchange and use the concept as a framework for describing a peer learning experience rooted in best digital practices education. Their partnership enabled the authors to extend their professional roles while developing…

In highly dynamic, service-oriented environments like academic libraries, much staff time is spent on initiatives to implement new products and services to meet users' evolving needs. Yet even in an environment where a sound project management process is applied, if we're not properly planning, managing, and controlling the organization's work in…

As combinations of place-based, blended and fully online education proliferate, so do options for support and services. Aligning with regional accreditation criteria, the Sloan-C Quality Scorecard for the Administration of Online Programs is a useful way for institutions to measure and compare the quality of social and student engagement and…

This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

Archivists have begun to rethink the way that they present finding aids to patrons online. They are utilizing user studies to gain a better understanding of what information patrons expect to find and are investigating how to utilize Web 2.0 technologies to better meet patron needs. This article examines how the L. Tom Perry Special Collections is…

The adoption of a multilateral international convention on the Universal Availability of Publications (UAP) is the best possible guarantee for the practical implementation of the decisions and recommendations of the UNESCO UAP conference to be held in 1981-82. This convention should declare the principle of UAP and should determine the basic…

TO DETERMINE THE EXTENT OF DIFFERENCES BETWEEN DAY AND EVENING DIVISIONS WITH RESPECT TO ADMINISTRATIVE, SUPERVISORY, AND SPECIAL SERVICES, QUESTIONNAIRES WERE SENT TO 320 FACULTY MEMBERS RANDOMLY SELECTED FROM 16 CALIFORNIA JUNIOR COLLEGES AND 10 EVENING DIVISION DEANS WERE INTERVIEWED. THE RETURNS INDICATED THAT (1) ADDITIONAL EVENING…

Training of public health professionals through web-based technology is rapidly increasing. This article describes one school of public health's effort to establish an online Master's program that serves students nationally and internationally. It examines the critical components in the design and implementation of distance education, including…

Discusses the author event in libraries and the efforts Baker and Taylor has made to bridge the communication gap between publishers and libraries and to encourage author publicity events. Argues that events are good business for publishers, writers, and libraries; and outlines aspects libraries must consider in organizing such an event. (EA)

This handbook provides ideas and guidelines for the management and development of a children's summer reading program that uses the resources provided by the Alabama Public Library Service. Chapters offer suggestions in the areas of program planning, reading requirements and records, publicity, program activities, and program evaluation. Samples…

Since the publication of its first edition in 1965, this book has been a standard resource for setting up and managing cutting-edge small public library facilities. Completely revised and updated, this fourth edition continues that tradition with many more figures (28 in this edition), case studies and sample policies, and new content on grant…

This book, written by a number of library professionals, familiarizes the reader with the motives for and purposes of evaluation and the major contexts and models for evaluation and provides explicit examples how evaluation projects have been and can be carried out in a variety of library contexts. The strategies in this book grew from the S:OLE…